Commercial insurance account manager

Synex Assurance; Quebec; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Free parking on site or transit access

Benefits after 3 months

Telemedicine available

3 weeks vacation per year

10 sick days + 2 flexible days

Team activities

Job summary

Synex Assurance in Quebec seeks an Account Manager to work with the producing broker on large commercial files. You will analyze risks, negotiate with insurers, and monitor renewals while supporting clients and drafting policy documentation. A five-year track record in business insurance and an AMF license are required.

The role offers hybrid work arrangements, strong customer service expectations, and collaboration across teams within Couture Rochette Risk Management.

Qualifications

• Hold a business damage insurance license issued by the Financial Markets Authority (AMF).
• At least 5 years of professional experience in business insurance.

Responsibilities

• Process, analyze and follow up on customer requests with the broker.
• Analyze risks and offer best product at best price for client needs.
• Negotiate favorable conditions with insurers.
• Monitor renewals according to schedules.
• Support clients during disasters with rigorous monitoring.
• Draft documentation and client offers; supervise policy changes and cancellations.

Skills

Customer service

Negotiation

Organizational skills

Team collaboration

Autonomy

Education

License: Business damage insurance (AMF)

Tools

Acturis

Microsoft Office

Job description

Location of employment: Quebec, Hybrid

At Synex Assurance | Couture Rochette Risk management, respecting our word is at the heart of our commitment. We deploy all our expertise and know-how to find the products best suited to our customers' situations, using quality insurers.

In order to support our growth in commercial insurance, our firm is looking for a person who will act in concert with the producing broker for large and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for customers.

Your Main Responsibilities In This Position

• In collaboration with the producing broker on his team, the account manager will have to process, analyze and follow up on requests from his customers;
• Analyze risks and offer the best product at the best quality and at the best possible price according to the customer's needs;
• Use your negotiating skills to obtain the best possible conditions from insurers;
• Monitor renewals according to schedules;
• Support your customers during disasters and ensure rigorous monitoring;
• Play a central role in drafting documentation and offers to the client;
• Supervise the issuance, modifications and cancellations of policies according to procedures;
• AND because collaboration is at the center of everything: supporting, supporting and carrying out tasks specific to your team.

The DNA Sought

• Hold a business damage insurance license issued by the Financial Markets Authority;
• Accumulate professional experience of at least 5 years in business insurance;
• Master the tools of the office suite (Excel, Word, PowerPoint, Outlook, etc.);
• Be familiar with the field of damage insurance and the various relevant systems and tools (for example Acturis);
• Master the French language, both orally and in writing;
• Have excellent organizational skills;
• Demonstrate autonomy and resourcefulness;
• Seek to work as a team and encourage collaboration;
• Demonstrate high professional ethics.

What We Offer You

• Hybrid working hours for greater flexibility.
• Balance between work and personal life.
• Free parking on site or easy access via public transport.
• Complete benefits after 3 months (life insurance, medications, disability, dental).
• Reimbursement of 50% of your sporting activities, up to $300 per year.
• Virtual telemedicine service available.
• 3 weeks of vacation per year.
• 10 days of sick leave, plus 2 flexible days.
• Competitions and activities organized with your team.
• Social club, end-of-year and summer parties, free coffee and cafeteria on site.

And many other benefits await you in an environment where your well-being and your success go hand in hand.

We thank you for your interest. Only candidates selected for an interview will be contacted.