Collision Auto Body Estimator - Elevate Customer Experience & Repairs

Boyd Autobody & Glass; Red Deer; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental & Vision

RRSP matching

Annual vacation time off

Career growth opportunities

Ongoing training

Voluntary Daily Pay

Job summary

Boyd Autobody & Glass in Canada seeks an experienced Estimator to prepare accurate repair estimates, coordinate vehicle repairs with customers and insurance providers, and maintain high standards of customer service. The role involves collaboration with management, adherence to industry guidelines, and ongoing training to advance in a fast-paced collision repair environment.

The position offers a competitive salary with comprehensive benefits, RRSP matching, and opportunities for career growth

Qualifications

• High School Diploma or equivalent required.
• Basic computer skills.
• Experience with Mitchell, Audatex, Alldata, APU, Progi, and Car-Part preferred.
• Knowledge of insurance processes and DRP procedures helpful.

Responsibilities

• Create repair estimates using Audatex and Mitchell accurately.
• Coordinate repairs and communicate with customers and insurers throughout the process.
• Update ASE with relevant details from customer interactions.
• Guide customers through the repair process and deliver excellent service.
• Ensure compliance with insurer requirements and WOW operating standards.
• Participate in daily production walks and team meetings.
• Maintain KPI targets for sales, gross profit, CSI, and AR.

Skills

Customer service

Communication

Teamwork

Multitasking

Insurance knowledge

Attention to detail

Education

High School Diploma or equivalent

Tools

Mitchell estimating system

Audatex

Alldata

APU

Progi

Car-Part

Google Calendar

Progi Calendar

Job description

Boyd Autobody & Glass in Canada seeks an experienced Estimator to prepare accurate repair estimates, coordinate vehicle repairs with customers and insurance providers, and maintain high standards of customer service. The role involves collaboration with management, adherence to industry guidelines, and ongoing training to advance in a fast-paced collision repair environment.

The position offers a competitive salary with comprehensive benefits, RRSP matching, and opportunities for career growth