Collections Analyst

Altis; Mississauga; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health and dental benefits

Job summary

Altis Technology in Mississauga, ON is seeking a motivated Credit Analyst to join our team. You will manage a portfolio of B2B customer accounts, monitor balances, and ensure timely payments in a fast-paced environment.

Reporting to the Corporate Credit Manager, you will collaborate with internal teams and use Salesforce to support collections, credit decisions, and order management. This permanent on-site role offers a competitive starting salary with comprehensive health and dental benefits.

Qualifications

• Experience in credit, AR, collections, or related admin work is preferred.
• Strong customer service, negotiation, and relationship-building skills.
• Excellent attention to detail and analytical abilities.
• Strong organizational and time-management skills.
• Comfortable in a fast-paced, call-heavy environment.
• Salesforce, credit management systems, or AR software is an asset but not required.

Responsibilities

• You manage a portfolio of approximately 6080 customer accounts, reviewing outstanding balances and ensuring payment terms are respected.
• You make regular outbound calls and follow up with business clients regarding overdue payments, outstanding invoices, and account updates.
• You work with customers to understand payment challenges, negotiate payment arrangements, and identify practical solutions.
• You review account activity, monitor payment commitments, and elevate unresolved concerns when appropriate.
• You maintain accurate records of customer transactions, communications, and follow-up activities within internal systems.
• You support order management activities and make credit-related decisions in accordance with established company policies.
• You collaborate with internal teams to resolve account discrepancies, meet deadlines, and achieve credit and collections objectives.

Skills

Credit/AR experience

Negotiation

Relationship building

Attention to detail

Organizational skills

Salesforce experience

Tools

Salesforce

Accounts receivable software

Job description

Location: Mississauga, ON (Fully on-site)
Employment Type: Permanent, Full-Time
Salary: Starting at $50,000 annually, plus comprehensive health and dental benefits
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.

About the Opportunity

We are seeking a motivated and detail-oriented Credit Analyst to join an established organization in a fast-paced, business-to-business (B2B) environment. Reporting to the Corporate Credit Manager, you'll manage a portfolio of customer accounts, monitor outstanding balances, and work directly with clients to ensure payments are received on time.

This is a great opportunity for someone looking to build a career in credit, collections, or accounts receivable. Whether you're a recent graduate, have completed a relevant internship, or bring previous credit or customer account experience, you'll have the opportunity to develop your financial and analytical skills while building relationships with business clients.

What's In It for You

Join a collaborative workplace that values teamwork, accountability, and professional development. You'll gain hands‑on exposure to credit management, accounts receivable, and B2B customer relationships while working closely with an experienced Corporate Credit Manager. This permanent opportunity offers a competitive starting salary, comprehensive health and dental benefits, and a consistent weekday schedule that supports work‑life balance.

Your Responsibilities

• You manage a portfolio of approximately 6080 customer accounts, reviewing outstanding balances and ensuring payment terms are respected.
• You make regular outbound calls and follow up with business clients regarding overdue payments, outstanding invoices, and account updates.
• You work with customers to understand payment challenges, negotiate payment arrangements, and identify practical solutions.
• You review account activity, monitor payment commitments, and elevate unresolved concerns when appropriate.
• You maintain accurate records of customer transactions, communications, and follow‑up activities within internal systems.
• You support order management activities and make credit‑related decisions in accordance with established company policies.
• You collaborate with internal teams to resolve account discrepancies, meet deadlines, and achieve credit and collections objectives.

Skills and Qualifications

• Previous experience or exposure to credit, accounts receivable, collections, finance, or related administrative work is preferred. Recent graduates and candidates with relevant internships are encouraged to apply.
• Strong customer service, negotiation, and relationship‑building skills, with confidence communicating with clients by phone.
• Excellent attention to detail and analytical skills, with the ability to review account information, identify discrepancies, and track payment activity.
• Strong organizational and time‑management skills, with the ability to manage a high volume of accounts and meet deadlines.
• Comfortable working in a fast‑paced, call‑heavy environment while maintaining professionalism and accuracy.
• Experience with Salesforce, credit management systems, or accounts receivable software is considered an asset but is not required.

Note from the Hiring Manager

"We're looking for someone who is organized, comfortable picking up the phone, and eager to learn. You don't need to come in with years of credit experience. What matters most is having the right attitude, strong follow‑up skills, and the confidence to build relationships with our customers while keeping accounts on track."