Cloud Field Engineering Manager

Canonical; Sherbrooke; Remote; CAD 100,000 - 140,000; Full time

Job summary

Canonical is seeking a Cloud Field Engineering Manager to lead a team in delivering open source solutions across various cloud platforms. This role involves managing technical presales, guiding engineers, and ensuring high-quality results while fostering a collaborative and innovative environment. The ideal candidate will possess strong cloud technology knowledge and proven leadership skills, with a focus on customer engagement and team development.

Benefits

Competitive worldwide compensation

Annual learning and development budget of USD 2,000

Recognition rewards and holiday leave

Parental leave and Employee Assistance Program

Travel opportunities for company events

Qualifications

• Knowledge of cloud computing technologies like Kubernetes, OpenStack, AWS, GCP, Azure, and Ceph.
• Experience in technical presales and team leadership.
• Excellent communication skills in English and a dynamic personality.

Responsibilities

• Leading and developing a team of engineers in Presales and Professional Services.
• Solving customer problems and acting as a trusted advisor.
• Monitoring team health indicators and implementing disciplined engineering processes.

Skills

Cloud computing technologies

Linux

Networking

Technical presales

Communication

Team development

Organizational skills

Education

Strong academic background

Tools

Kubernetes

OpenStack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The role involves working across various cloud offerings, from Ubuntu to virtualization, Kubernetes, and sophisticated open source platforms like MLops and data solutions. As we expand into new industries such as telco, finance, healthcare, and media, we develop new open source solutions to meet industry needs.

We believe Engineering Managers should be outstanding engineers, capable of troubleshooting and engaging in technical presales. They should contribute technically but primarily focus on guiding team direction, focus, and delivery. We also emphasize growing management skills and soft skills in engineers interested in management roles.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation. Our managers help teams surpass their expectations and feel proud of their achievements.

The role of a Cloud Field Engineering Manager at Canonical

The team consists of cloud solutions architects working directly with customers to design private and public cloud solutions, including OpenStack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. Managers and team members deploy, test, and hand over solutions, and participate in presales to provide technical advice.

The manager is responsible for line management, career guidance, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location:

This role is home-based, managing a team in your time zone.

Daily responsibilities include:

• Leading and developing a team of engineers in Presales and Professional Services
• Solving customer problems and acting as a trusted advisor
• Remote work within a single major time zone
• Coaching, mentoring, and providing career feedback
• Monitoring team health indicators
• Implementing disciplined engineering processes
• Representing your team to stakeholders, partners, and customers
• Promoting engineering and organizational best practices
• Planning and managing project progress
• Participating in leadership team collaborations

Candidate requirements:

• Knowledge of cloud computing technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Dynamic personality with a passion for new projects and people interaction
• Excellent communication skills in English
• Proven ability to develop and grow teams
• Experience leading, coaching, and mentoring engineers
• Organizational skills to ensure timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%

Additional desirable skills:

• Second language (Spanish or French)
• Python proficiency
• Experience with external partnerships
• Stakeholder feedback experience for engineering roadmaps

What we offer:

Competitive worldwide compensation, annual reviews, performance bonuses, benefits reflecting our values, and a balanced global program.

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, parental leave, Employee Assistance Program
• Travel opportunities and upgrades for company events

About Canonical:

Canonical leads in open source innovation, publishing Ubuntu and supporting AI, IoT, and cloud platforms. We hire globally, uphold high standards, and foster a remote-first work culture since 2004. We challenge you to think differently and grow your skills with us.

We are an equal opportunity employer, committed to diversity and fairness in hiring.