Cloud Field Engineering Manager

Canonical; Montreal; Remote; CAD 100,000 - 130,000; Full time

Job summary

Join a leading company as a Cloud Field Engineering Manager, where you'll lead a team to implement innovative open-source solutions across various industries. This remote role involves technical presales, team management, and developing engineering talent. Enjoy competitive compensation, a distributed work environment, and a commitment to continuous learning and development.

Benefits

USD 2,000 annual learning and development budget

Recognition rewards

Annual leave

Parental leave

Employee Assistance Program

Travel opportunities

Qualifications

• Experience in technical presales.
• Willingness to travel up to 40%.

Responsibilities

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems and act as a trusted advisor.
• Implement disciplined engineering processes.

Skills

Cloud Computing

Communication

Leadership

Mentoring

Problem Solving

Education

Strong Academic Background

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a spectrum of cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telco, finance, healthcare, and media, we develop new open source solutions to meet evolving needs.

We believe outstanding engineers should also be effective managers. Managers should be capable of troubleshooting, engaging in technical presales, and contributing directly to project delivery, while also shaping team direction and focus. We focus on developing both technical and soft skills in our engineers.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies'. We select engineers globally for brilliance and motivation, and our managers help teams reach their full potential and take pride in their accomplishments.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects at Canonical works directly with customers to design private and public cloud solutions tailored to their workloads. The portfolio includes on-premise solutions like Openstack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. Managers and team members deploy, test, and hand over solutions, and participate in presales to provide technical advice.

The manager is responsible for line management, career guidance, developing engineering talent, representing the team technically, and collaborating across teams and with customers. Active participation in technical presales is also expected.

Location

This role is home-based, managing a team within your time zone.

What your day will look like

• Lead and develop a team of Field engineers in Presales and Professional Services
• Solve customer problems and act as a trusted advisor
• Work remotely within a single major time zone
• Coach, mentor, and provide career development feedback
• Measure and improve team health indicators
• Implement disciplined engineering processes
• Represent your team and products to stakeholders, partners, and customers
• Develop and promote best engineering and organizational practices
• Plan and manage project progress
• Collaborate with leadership teams

What we are looking for in you

• Knowledge of cloud computing concepts & technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Dynamic, proactive, and people-oriented personality
• Excellent communication skills in English
• Passion for developing and mentoring people
• Experience leading and coaching engineers
• Organized, results-oriented
• Strong academic background
• Willingness to travel up to 40%

Additional skills that you might also bring

• Second language (Spanish or French) preferred
• Python knowledge
• Experience with external partnerships
• Experience with stakeholder feedback and cross-team collaboration

What we offer you

We offer competitive worldwide compensation, annual reviews, performance bonuses, and benefits reflecting our values. Our perks include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, annual leave, parental leave, Employee Assistance Program
• Travel opportunities and upgrades for company events

About Canonical

Canonical is a leader in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally and uphold high standards of excellence. Since 2004, we've been a remote-first company, encouraging innovative thinking, continuous learning, and skill development.

Canonical is an equal opportunity employer

We value diversity and are committed to creating an inclusive environment where all applicants are considered fairly.