Cloud Field Engineering Manager

Canonical; Mississauga; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Cloud Field Engineering Manager to lead a team in implementing open source solutions. The role involves technical presales, team management, and collaboration with customers across various industries. The ideal candidate will have strong cloud computing knowledge and leadership skills, with a focus on developing team members and ensuring high-quality results.

Benefits

USD 2,000 Learning Budget

Annual Reviews

Recognition Rewards

Parental Leave

Employee Assistance Programme

Travel Opportunities

Qualifications

• Experience leading, coaching, and mentoring engineers.
• Knowledge of cloud computing concepts and technologies.
• Willingness to travel up to 40%.

Responsibilities

• Lead and develop a team of Field engineers across presales and professional services.
• Solve customer problems by promoting technologies and acting as a trusted advisor.
• Participate in leadership team collaborations.

Skills

Cloud Computing

Technical Presales

Leadership

Communication

Education

Strong Academic Background

Tools

Kubernetes

OpenStack

AWS

GCP

Azure

Ceph

Linux

Job description

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This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The role involves working across cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telco, finance, healthcare, and media, we develop new open source solutions to meet industry needs.

We believe Engineering Managers should be outstanding engineers, comfortable troubleshooting and engaging in technical presales. They should contribute technically but focus more on guiding the team’s direction, focus, and delivery. We nurture management skills and soft skills development for engineers interested in management roles.

Our goal is to make open source more accessible, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation, and our managers help teams achieve their potential and take pride in their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. The portfolio includes on-premise solutions like OpenStack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, and PostgreSQL. Managers oversee deployment, testing, and handover, and participate in presales to provide technical advice.

The manager is responsible for line management, career development, technical representation, and collaboration with other teams and customers. Active participation in presales to help meet quarterly goals is expected.

Location

This role is home-based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of Field engineers across presales and professional services
• Solve customer problems by promoting our technologies and acting as a trusted advisor
• Work remotely within a major time zone
• Coach, mentor, and provide career development feedback
• Monitor team health indicators
• Implement disciplined engineering processes
• Represent your team and products to stakeholders, partners, and customers
• Develop and promote best engineering and organizational practices
• Plan and manage progress on goals and projects
• Participate in leadership team collaborations

What we are looking for in you

• Knowledge of cloud computing concepts & technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Dynamic personality, eager to engage in new projects and interact with people
• Excellent English communication skills
• Passion for developing and growing people
• Experience leading, coaching, and mentoring engineers
• Organized, ensuring timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%, attending company and external events

Additional skills that you might also bring

• Spanish or French language skills
• Python knowledge
• Experience collaborating with external partners
• Experience working with internal teams and providing stakeholder feedback

What we offer you

Compensation is based on location, experience, and performance, reviewed annually. Benefits include a USD 2,000 learning budget, annual reviews, recognition rewards, leave, parental leave, Employee Assistance Programme, travel opportunities, and travel upgrades for company events.

About Canonical

Canonical is a leading open source company, publisher of Ubuntu, driving the global open source movement. We recruit globally, expecting excellence, and have been remote-first since 2004. Working at Canonical challenges you to innovate, learn, and excel.

Canonical is an equal opportunity employer

We value diversity and are committed to providing a fair application process regardless of background or identity.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development