Clothing/Softlines Group Sales Manager

Bass Pro Shops; Calgary; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Group Sales Manager to drive growth within specialized merchandise departments. This role emphasizes delivering exceptional customer service and operational excellence, while also focusing on team development and engagement. As a leader, you will oversee daily operations, manage staff, and ensure a productive shopping experience. The company offers a vibrant work environment with ample opportunities for career advancement and employee benefits, making it an exciting place to grow your career in retail management.

Benefits

Employee Discounts

Fun Work Environment

Competitive Wages

Excellent Benefits

Unlimited Career Advancement Opportunities

Bass Pro Cares Fund

Qualifications

• 3-5 years of retail management experience with a focus on sales.
• Strong analytical skills and ability to interpret reports.

Responsibilities

• Lead a team to ensure world-class customer service and operational excellence.
• Manage staffing, training, and performance evaluations.

Skills

Retail Management

Customer Service

Sales and Merchandising

Interpersonal Skills

Problem Solving

Report Writing

Tools

Office Technology

Job description

Summary:

The Group Sales Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela’s retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development.

Responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meet or exceed all financial plans.
• Execute all sales events plans.
• Acts as Manager on Duty and opens / closes the store.
• Maintain planograms.
• Maintain all standards of cleanliness and safe work.
• Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and Outfitter issues.
• Carries out management functions in accordance with the Company’s policies and applicable laws.
• Other duties and responsibilities as assigned.

Qualifications:

• Minimum of 3-5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to define problems, establish facts and draw valid conclusions.
• Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from others.
• Ability to conduct meetings and presentations to groups.
• Strong interpersonal skills and ability to maintain effective working relationships with others.
• Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Benefits:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund