Group Sales Manager, Clothing/Softlines

Bass Pro Shops; Calgary; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Group Sales Manager to drive business growth and enhance customer experience within specialized merchandise departments. This role involves leading a team of dedicated Outfitters, ensuring exceptional customer service, and managing all operational aspects of the department. The ideal candidate will possess strong retail management experience and interpersonal skills to foster a productive team environment. Join a fun workplace that offers competitive wages, excellent benefits, and unlimited career advancement opportunities, making it a perfect fit for passionate leaders in retail.

Benefits

Employee Discounts

Fun Work Environment

Competitive Wages

Excellent Benefits

Career Advancement Opportunities

Bass Pro Cares Fund

Qualifications

• 3-5 years in retail management with sales and merchandising responsibility.
• Strong interpersonal skills and ability to maintain effective relationships.

Responsibilities

• Lead customer service and operational delivery in merchandise departments.
• Staff departments with service-oriented Outfitters and coordinate training.
• Resolve customer and Outfitter issues while maintaining store standards.

Skills

Retail Management

Sales and Merchandising

Interpersonal Skills

Problem Solving

Report Writing

Presentation Skills

Customer Service

Tools

Office Technology

Job description

Summary:

The Group Sales Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela’s retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development.

Responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meet or exceed all financial plans.
• Execute all sales events plans.
• Acts as Manager on Duty and opens / closes the store.
• Maintain planograms.
• Maintain all standards of cleanliness and safe work.
• Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and Outfitter issues.
• Carries out management functions in accordance with the Company’s policies and applicable laws.
• Other duties and responsibilities as assigned.

Qualifications:

• Minimum of 3-5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to define problems, establish facts and draw valid conclusions.
• Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from others.
• Ability to conduct meetings and presentations to groups.
• Strong interpersonal skills and ability to maintain effective working relationships with others.
• Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Benefits:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund