CLO Manager (12-Month Contract)

KPMG Canada; Quebec; Remote; CAD 73,000 - 110,000; Full time

Job summary

Join a leading company as a CLO Manager on a 12-month contract, managing external resources across Canada. This role involves advising hiring managers, handling complex cases, and ensuring compliance with regulations. Work virtually with occasional office visits, and enjoy a competitive salary and benefits.

Qualifications

• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.

Responsibilities

• Advise and support Hiring Managers in engaging external resources.
• Handle complex cases, escalations, and contract revisions.
• Manage risks related to classification, independence conflicts, immigration, taxation, and data security.

Skills

Stakeholder Management

Communication

Organizational Skills

Attention to Detail

Education

College or University Degree

Tools

MS Office

ServiceNow

Flextrack

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, balancing commercial needs with risk mitigation. This is achieved by:

1. Utilizing internal contingent workforce expert practitioners who stay current on market intelligence.
2. Acting as trusted advisors to educate, challenge, and advise the business on innovative solutions.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and fostering strong relationships with Hiring Managers.

Location

Anywhere in Canada; virtual work opportunity (1-2 days in office per month may be required).

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will handle processes and challenges related to external resources across Canada, managing over 1000+ external resources annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Handling complex cases, escalations, and contract revisions.
• Managing risks related to classification, independence conflicts, immigration, taxation, and data security.
• Partnering with legal, risk management, procurement, and other internal and external experts.
• Managing high-risk cases involving legislative and regulatory compliance.

Responsibilities

• Promote CLO’s brand through a customer-centric service approach.
• Manage cases in the vendor management system (Flextrack), train users, and ensure proper documentation.
• Handle complex and high-risk cases, including contract negotiations and risk assessments.
• Support continuous improvement initiatives and participate in projects.
• Respond to inquiries, generate reports, and manage escalations.
• Lead educational sessions and contribute to firm objectives.
• Mentor team members as opportunities arise.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.
• Knowledge of immigration matters related to resourcing.
• Strong stakeholder management and communication skills.
• Attention to detail, organizational skills, and ability to manage multiple priorities.
• Proficiency with MS Office; experience with ServiceNow and Flextrack is an asset.
• Legal training or experience is an asset.

Additional Information

The salary range is $73,000 to $109,500, with potential bonuses. KPMG values diversity and inclusion and offers accommodations throughout the recruitment process.