Clinical Care Leader

The Ottawa Hospital; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

The Ottawa Hospital is seeking a Clinical Care Leader to ensure efficient, effective day-to-day operations of a clinical unit. You will support staffing, onboarding, coaching, and performance management while promoting interprofessional collaboration for safe patient-care delivery.

You will lead and direct patient flow and bed management with an interprofessional team to ensure timely discharges, while upholding hospital policies and standards.

Qualifications

• Baccalaureate degree in a regulated health profession or equivalent.
• Registered Health Professional eligible to practice in Ontario.
• Minimum of three years of recent clinical experience in a tertiary care setting.
• Experience in leadership or management roles; knowledge of policies, legislation, and standards.

Responsibilities

• Support the Manager, Clinical Services in day-to-day unit operations and staff management.
• Promote interprofessional collaboration and safe delivery of patient-care services.
• Provide leadership to ensure patient flow, bed management targets, and timely discharge planning.

Skills

Leadership

Interprofessional collaboration

Communication

Problem solving

Change management

Education

Baccalaureate Degree in Health Profession

Registered Health Professional in Ontario

Tools

Microsoft Office

Outlook

Job description

Job Posting Information

This position until approximately August 31, 2027.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Description

The Clinical Care Leader is responsible for ensuring efficient and effective day-to-day operations of a clinical unit. This is achieved by supporting the Manager, Clinical Services in the management of the unit's people resources, supervising unit staff, and providing support with hiring, onboarding, professional development, coaching, mentoring, managing performance, and the discipline of staff members when appropriate.

Daily, the Clinical Care Leader will promote interprofessional collaboration and effective decision making to ensure the safe delivery of patient-care services. In addition, this position provides leadership and direction to ensure corporate patient flow and bed management targets are achieved. They will work with an interprofessional team as required to ensure that patients have a comprehensive plan to ensure a safe and timely discharge.

This position also provides leadership and direction to ensure corporate patient flow and bed management targets are achieved. They will work with an interprofessional team as required to ensure that patients have a comprehensive plan to ensure a safe and timely discharge.

Rotation/Shifts

Days, 8 hour shifts.

• For information purposes only - The Hospital reserves the right to change.

What You Will Bring

• Baccalaureate Degree in a regulated Health Profession, Health Administration or a related field or equivalent;
• Registered Health Professional eligible to practice in Ontario;
• Minimum of three (3) years recent clinical experience in a related area of health care delivery in a tertiary care health center;
• Experience in a leadership or management capacity; Ability to learn and apply hospital policies and procedures, relative legislation, collective agreements, Canadian Hospital Accreditation Standards, Professional Disciplines Standards for Ontario;
• Excellent knowledge of principles of management and research based practice;
• Knowledge of health care disciplines in clinical services and their role in patient care;
• Knowledge and ability to enhance continuum of care;
• Ability to respond to large numbers of simultaneous demands from staff, physicians, Logistical Services, Human Resources, etc.;
• Active participation in work related initiatives;
• Expert communication skills with a variety of individuals and groups;
• Demonstration of leadership and facilitator/coaching skills;
• Excellent organizational, interpersonal, problem solving and decision-making skills;
• Ability to be an effective change agent;
• Ability to determine feasibility of potential research, educational or clinical initiatives;
• Strives to undertake all activities in an efficient and effective manner;
• Proven ability in working effectively with all members of health-care team;
• Ability to identify potential for patient or institutional risk and intervene appropriately;
• Demonstrated ability to adjust to new and unexpected events;
• Ability to work independently;
• Exhibits mature judgement in clinical, educational and administrative matters;
• Basic computer knowledge (Microsoft Office, Outlook).

You will stand out with

• Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [e-mail]