Personal Support Worker

The Ottawa Hospital; Ottawa; On-site; CAD 24,796 - 30,307; Part time

Job summary

The Ottawa Hospital is seeking candidates for casual Personal Support Worker opportunities across its Civic, General, Riverside Campus and satellite locations in Ottawa. The role involves providing one-on-one patient care, assisting with mobility, and supporting daily activities.

Availability across days, evenings, nights, weekends is required. Applicants should have a Health Care program completion (PSW/RN/RPN) or 6 months patient care experience, CPR certification, and English communication

Qualifications

• High school graduate with a health care program (PSW, RN or RPN) or related experience.
• CPR certification is required.
• Strong communication and ability to work in English with the health care team and patients.

Responsibilities

• Provide one-on-one observation and care of designated patients.
• Assist with lifting, positioning, transferring and ambulating patients.
• Respond to patient requests, including call bells.
• Prepare treatment areas and operating rooms for procedures.
• Assist patients with daily activities including feeding, bathing, dressing, grooming.
• Record observations and report changes in patient condition.

Skills

English proficiency

CPR certification

Patient care

Mobility assistance

Education

Secondary School Graduate

PSW program

Job description

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don’t just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Are you passionate about health care and want to make a difference in the lives of patients? The Ottawa Hospital is currently accepting resumes for upcoming casual opportunities for the position of Personal Support Worker.

Applications are being accepted to build a candidate pool for potential future openings.

Rotation/Shifts

Days, evenings, nights and weekends, 8 and 12‑hour shifts.

The position may be located at either the Civic, General, Riverside Campus or other TOH Satellite locations.

Availability Requirements

As an employee of The Ottawa Hospital you would be required to provide a minimum availability of: 2 out of 3 weekends, 8 weeks during the period from June 1 to September 30, and five shifts between December 23 and January 3, inclusive of either Christmas Day, Boxing Day or December 31 / New Year's Day.

What You Will Do

• Provide one-on-one observation and care of designated patients.
• Assist with lifting, positioning, transferring and ambulating patients.
• Respond to patient requests, including call bells.
• Prepare treatment areas and operating rooms for procedures.
• Assist patients in daily activities including feeding, bathing, dressing, grooming, etc.
• Record observations and report any changes or problems in patient’s condition, such as mobility, temperature, appetite and behavior.

What You Will Bring

• Secondary School Graduate.
• Successful completion of an accredited Health Care program (i.e., Personal Support Worker, Physiotherapy/Occupational Therapy, RN or RPN).
• OR six (6) months recent patient care experience as an Orderly/OR attendant at TOH, former General, Riverside or Civic Hospitals.
• OR currently enrolled in an accredited health‑related program WITH 6 months recent patient care experience (i.e., Personal Support Worker, Physiotherapy/Occupational Therapy, RN or RPN).
• Recent CPR certification (HeartSaver or BCLS).
• Basic knowledge of sterility and aseptic technique.
• Basic knowledge of established Infection Control and Occupational Health & Safety practices.
• Knowledge of body mechanics, and safe lift and transfer practices.
• Competent oral/written/listening communication skills in English are required to communicate effectively with other members of the health care team, patients, and visitors.
• Ability to understand, interpret, and carry out written and verbal instructions.
• Ability to adapt and cope with changes in patient condition.
• Ability to prioritize tasks.
• Basic math skills required for monitoring intake/output.
• Must be eligible to work in Canada.

You will stand out with

• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).

Language proficiency requirements are based on the nature of the position and the level of interaction with French and English‑speaking clients.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world‑class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in‑house Learning and Leadership Development team to help align your goals with your career objectives.

Equal Opportunity and Accommodations

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [e-mail].