Clinical Care Assistant — Primary Care Team Support

Thames Valley Family Health Team; Southwestern Ontario; On-site; CAD 38,000 - 52,000; Full time

Job summary

Thames Valley Family Health Team in Ontario is hiring a Patient Care Assistant for an on-site, full-time ongoing contract. You will join a multi-disciplinary team, assist with patient care, manage administrative tasks, and facilitate effective communication within the team to support comprehensive primary health care.

The ideal candidate holds a medical assistant diploma with CMA or equivalent, strong communication skills, and proficiency in EMR systems, Outlook, Teams and Microsoft Office.

Qualifications

• Administrative experience in a healthcare setting
• Post-Secondary school diploma from a medical assistant program; CMA or equivalent preferred.
• Experience providing injections and/or Certificate of completion to administer injections; preferred
• Excellent communication skills, both verbal and written
• Excellent interpersonal skills and experience working in a multi-disciplinary team.
• Strong attention to detail and ability to prioritize work in a fast-paced environment.
• Understanding of medical terminology, and clinical procedures.
• Proficiency in using electronic medical records (EMR) systems and computer skills.
• Experience working with Outlook, Teams and Microsoft applications (Excel, Word, Power Point).
• An understanding of the Ministry of Health and Family Health Team philosophy.
• Ability to work independently with minimal supervision
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute taking skills
• Proficiency in data mining and compiling relevant information for inclusion reports
• Excellent critical thinking skills with the ability to anticipate and respond to the administrative and clinical needs of leadership and the healthcare team.
• Availability to take on responsibility of opening and/or closing the clinic, with some evening hours required.
• Ability to monitor, track and follow-up with patients on referrals initiated by NP(s).
• Must have reliable transportation to allow you to travel to other locations to complete your work if needed.
• Social Insurance Number and valid work permit where required.

Responsibilities

• Assist with patient care and administrative tasks.
• Facilitate communication within the team and with patients.
• Support opening/closing the clinic and occasional evening hours.

Skills

Administrative experience

Verbal and written communication

Interpersonal skills

Attention to detail

Medical terminology

EMR proficiency

Outlook/Teams/Microsoft Office

Independent work

Meeting/minute coordination

Data gathering/reports

Education

Medical assistant program diploma

CMA certification or equivalent

Tools

EMR systems

Outlook

Teams

Excel

Word

PowerPoint

Job description

Thames Valley Family Health Team in Ontario is hiring a Patient Care Assistant for an on-site, full-time ongoing contract. You will join a multi-disciplinary team, assist with patient care, manage administrative tasks, and facilitate effective communication within the team to support comprehensive primary health care.

The ideal candidate holds a medical assistant diploma with CMA or equivalent, strong communication skills, and proficiency in EMR systems, Outlook, Teams and Microsoft Office.