Patient Care Assistant (Full-Time, Ongoing Contract)

Thames Valley Family Health Team; Central Elgin; On-site; CAD 33,000 - 41,000; Full time

Job summary

The Thames Valley Family Health Team is expanding its Primary Care Action Teams and seeks a Patient Care Assistant. The role is initially located in St. Thomas, Ontario, supporting frontline physicians and staff across multiple sites within the region.

Candidates should have a healthcare administrative background, a medical assistant diploma (CMA preferred), and experience with injections. Proficiency with EMR, Outlook/Teams, and Microsoft Office, plus strong communication and teamwork skills,

Qualifications

• Experience in healthcare administration is required.
• Diploma in Medical Assistant; CMA certification preferred.
• Experience with injections preferred.
• Strong communication and interpersonal skills.
• Ability to work in a multidisciplinary team.
• Detail-oriented with prioritization skills.
• Understanding of medical terminology and clinical procedures.
• Proficient with EMR and Microsoft Office.

Skills

Healthcare admin

Communication

Teamwork

Injections

EMR proficiency

MS Office

Privacy awareness

Independent work

Education

Medical Assistant Diploma

CMA preferred

Tools

EMR systems

Outlook

Teams

Excel

Word

PowerPoint

Job description

We are GROWING and have new positions available to expand our Primary Care Action Teams. Thames Valley Family Health Team is looking for a Patient Care Assistant. This position would initially be located in St. Thomas, Ontario. The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario. Currently, with more than 125 physicians across 21 sites within London/Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive, collaborative primary health care.

Requirements, Skills, And Abilities

• Administrative experience in a healthcare setting
• Post-Secondary school diploma from a medical assistant program; Certified Medical Assistant (CMA) or equivalent preferred.
• Experience providing injections and/or Certificate of completion to administer injections; preferred
• Excellent communication skills, both verbal and written
• Excellent interpersonal skills and experience working in a multi-disciplinary team.
• Strong attention to detail and ability to prioritize work in a fast-paced environment.
• Understanding of medical terminology, and clinical procedures.
• Proficiency in using electronic medical records (EMR) systems and computer skills.
• Experience working with Outlook, Teams and Microsoft applications (Excel, Word, Power Point).
• An understanding of the Ministry of Health and Family Health Team philosophy.
• Ability to work independently with minimal supervision
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute taking skills
• Proficiency in data mining and compiling relevant information for inclusion reports
• Excellent critical thinking skills with the ability to anticipate and respond to the administrative and clinical needs of leadership and the healthcare team.
• Exercise reasonable care and caution in protecting confidential and sensitive information related to patients and personnel with understanding of PHIPA
• Availability to take on responsibility of opening and/or closing the clinic, with some evening hours required.
• Ability to monitor, track and follow-up with patients on referrals initiated by NP(s).
• Must have reliable transportation to allow you to travel to other locations to complete your work if needed.

Hourly rate depending on experience: $24.1265 - $29.4226

To be eligible to apply you must have a Social Insurance Number and in some cases a valid work permit. While we thank all applicants, only those under consideration will be contacted for an interview.

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact [e-mail] if you require assistance with an accommodation.