Medical Office Assistant (Full-Time)

Thames Valley Family Health Team; London; On-site; CAD 53,726,000 - 56,482,000; Full time

Job summary

Thames Valley Family Health Team in Thamesford, Ontario, is seeking a Medical Office Assistant to support routine operations of a busy medical office. The role includes scheduling appointments, managing referrals, handling billing, and ordering office supplies.

The ideal candidate will have a post-secondary diploma in medical office or business administration, plus administrative healthcare experience and strong computer skills, including EMR familiarity with PS Suites and OCEAN preferred.

Qualifications

• Post Secondary school diploma or education in medical office or business administration
• Administrative experience within a healthcare setting
• Proficient computer skills, including internet research skills and experience working with an EMR, with knowledge of PS Suites required and OCEAN preferred

Responsibilities

• Scheduling appointments, referrals, billing, and ordering office supplies.
• Coordinate patient care and documentation for meetings and events, including minute-taking.

Skills

Administrative experience

Communication skills

Teamwork

Independent work

Confidentiality

Cultural sensitivity

Education

Post-secondary diploma in medical office or business administration

Tools

PS Suites EMR

OCEAN

VoIP systems

Job description

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We are a well-established family practice in Thamesford, Ontario with a caring team, providing comprehensive primary health care to over 1200 patients.

The Medical Office Assistant provides support to the routine operations of the medical office. This includes, but is not limited to, coordinating patient care such as scheduling appointments, referrals, billing, and ordering office supplies.

Requirements:

• Post Secondary school diploma or education in medical office or business administration
• Administrative experience within a healthcare setting
• Proficient computer skills, including internet research skills and experience working with an EMR, with knowledge of PS Suites required and OCEAN preferred

Skills/Abilities:

• An understanding of the Ministry of Health & Family Health Team philosophy
• Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding and non-judgement
• Excellent interpersonal skills and experience working with a team
• Well-developed communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Experience using VoIP telephone and fax systems
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute-taking skills
• Ability to work in a demanding environment while maintaining confidentiality and integrity
• Injection administration training will be provided if the individual has not yet developed this skill
• Excellent critical thinking skills with the ability to anticipate and respond to the administrative needs of the health care team

Job Type: 37.5 hours per week

Hourly Rate: $20 per hour