Clinical Administrator

Royal Drugs; Belleville; On-site; CAD 29,000 - 32,000; Full time

Job summary

Royal Drugs is seeking a Clinical Administrator in Belleville to be the first point of contact for patients at the clinic. You will check patients in and out, schedule appointments, answer phones, and support billing processes while ensuring privacy and exceptional service.

The role requires ability to travel to satellite clinics (Ajax, Port Hope, Cornwall, Smith Falls) and to maintain an organized, fast-paced office environment. Prior medical office experience is an asset.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology an asset.
• Proficient with Microsoft Office - including Excel, Word and Outlook

Responsibilities

• Checking in and checking out patients.
• Answering phones and taking messages.
• Scheduling appointments according to guidelines.
• Promoting and maintaining good patient relations and patient confidentiality.
• Obtaining and confirming patient information for healthcare billing.
• Operating common office equipment (copiers, computers, fax machines).
• Maintaining an organized work environment in a fast-paced setting.
• Travel to satellite clinics as needed.
• Accurately preparing patient charts for appointments.
• Accurately ordering medications for patient appointments.
• Communicating with pharmacy technicians regarding coverage eligibility.
• Cancelling unused medications and reconciling counts.
• Collecting and recording daily data.
• Communicating with other doctors' offices regarding mutual patients.
• Light cleaning duties of workspace and clinic area

Skills

Communication

Organization

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

The Clinical Administrator is the first point of contact with patients at the clinic. They are responsible for checking patients in and out, scheduling appointments, answering phones and other administrative duties. Excellent customer service is a must!

Job Title:

Clinical Administrator

Location:

Belleville, must be willing to travel to satellite clinic locations (Ajax, Port Hope, Cornwall, and Smith Falls)

No. of Positions:

1

ATR:

#5135a

Salary:

$21- $23/hour

Type:

Full-Time

This job posting is for an existing vacancy

Job Responsibilities:

• Checking in and checking out patients
• Answering phones and taking messages
• Scheduling appointments according to guidelines
• Able to promote and maintain good patient relations and patient confidentiality
• Obtaining and confirming patient information for healthcare billing
• Operating common business equipment including but not limited to copiers, computers, and fax machines
• Maintaining an organized work environment in a fast-paced environment
• Consenting patients for medical procedures
• Patient phone call reminders
• Accurately performing basic patient screening tests
• Ability to travel to various satellite clinics
• Accurately preparing patient charts for appointment visits
• Accurately ordering medications for patient appointment
• Effectively communicating with pharmacy technicians regarding coverage eligibility
• Cancelling unused medications, reconciling consignment counts accurately
• Accurately collecting and recording daily data
• Effectively communicating with other doctors' offices regarding mutual patients
• Light cleaning duties of workspace and clinic area

Qualifications:

• High school diploma or equivalent
• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology an asset.
• Proficient with Microsoft Office - including Excel, Word and Outlook

Skills:

• Good communication skills - both verbally and in writing
• Candidates must demonstrate organizational skills, attention to details, independence, sound judgment, time management skills, multi-task and initiative.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process