Clinical Administrator (Part-Time) - Ottawa

Avanti Software Inc.; Ottawa; On-site; CAD 29,000 - 32,000; Part time

Job summary

Royal Drugs is seeking a Clinical Administrator for a part-time role in Ottawa to handle patient check-in/out, scheduling, and front-desk duties.

You will maintain accurate patient records, answer phones, coordinate with clinic staff, and support billing information. Requires a high school diploma and 1 year of admin experience; proficiency with Microsoft Office is expected.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of administrative/office experience.
• Medical office experience and terminology an asset.
• Proficient with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Checking in and out patients.
• Answering phones and taking messages.
• Scheduling appointments according to guidelines.
• Promote and maintain patient relations and confidentiality.
• Obtain and confirm patient information for billing.
• Operate common office equipment (copiers, computers, fax).
• Maintain organized work environment in a fast-paced setting.
• Consent patients for medical procedures.
• Patient reminder calls.
• Prepare patient charts for visits and order medications for appointments.
• Communicate with pharmacy staff regarding coverage.
• Reconcile inventory and daily data records.
• Coordinate with other doctors’ offices for mutual patients.
• Light cleaning duties of workspace and clinic area.

Skills

Good communication

Organizational skills

Time management

Multitasking

Independent

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Clinical Administrator (Part-Time) - Ottawa

Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services.

Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

The Clinical Administrator is the first point of contact with patients at the clinic. They are responsible for checking patients in and out, scheduling appointments, answering phones and other administrative duties. Excellent customer service is a must!

Job Title: Clinical Administrator
Location: Ottawa
No. of Positions: 1
ATR: #5179
Salary: $21- $23/hour
Type: Part-Time, Permanent
This job posting is for an existing vacancy

Job Responsibilities:

• Checking in and checking out patients
• Answering phones and taking messages
• Scheduling appointments according to guidelines
• Able to promote and maintain good patient relations and patient confidentiality
• Obtaining and confirming patient information for healthcare billing
• Operating common business equipment including but not limited to copiers, computers, and fax machines
• Maintaining an organized work environment in a fast-paced environment
• Consenting patients for medical procedures
• Patient phone call reminders
• Accurately performing basic patient screening tests
• Ability to travel to various satellite clinics
• Accurately preparing patient charts for appointment visits
• Accurately ordering medications for patient appointment
• Effectively communicating with pharmacy technicians regarding coverage eligibility
• Cancelling unused medications, reconciling consignment counts accurately
• Accurately collecting and recording daily data
• Effectively communicating with other doctors’ offices regarding mutual patients
• Light cleaning duties of workspace and clinic area

Qualifications:

• High school diploma or equivalent
• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology an asset.
• Proficient with Microsoft Office – including Excel, Word and Outlook

Skills:

• Good communication skills – both verbally and in writing
• Candidates must demonstrate organizational skills, attention to details, independence, sound judgment, time management skills, multi-task and initiative.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.

Company

OMS / Royal Drugs

Opening Date

Aug 26, 2026

Closing Date

Sep 30, 2026

Requirements

Type

Description

Status

A&AODA Accessibility & AODA Acknowledgement Required within 30 days after job starts

EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts

EO-1 General Orientation (Phase 1) Required within 30 days after job starts

WHMIS WHMIS 2015 Required within 30 days after job starts

WPVH Workplace Violence and Harassment Required within 30 days after job starts