Clinic Services Specialist 2 - Medical Receptionist

Legacy Health; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Clinic Services Specialist to be the welcoming face of their healthcare team. In this pivotal role, you will ensure patients feel at ease while managing appointments, verifying insurance, and supporting front-office operations. Your strong communication and problem-solving skills will be vital as you interact with patients and colleagues alike. With a commitment to exceptional patient care, this is an opportunity to make a meaningful impact every day. Join a supportive and inclusive work environment that values growth, work-life balance, and collaboration. If you're passionate about healthcare and eager to thrive in your career, this role is for you!

Benefits

Competitive health benefits starting on day one

Free parking at multiple clinic locations

Employee discounts on entertainment

Fun employee engagement activities throughout the year

Qualifications

• Minimum one year of healthcare experience or equivalent education preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Schedule patient appointments and verify insurance details.
• Manage co-pay collections and support front-office operations.

Skills

Communication Skills

Keyboard Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Electronic Systems

Job description

Overview

Join Our Team as a Clinic Services Specialist!

(Clinic receptionist / Patient Access Specialist)

Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression — making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day.

What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include:

• Scheduling patient appointments with accuracy and care
• Verifying insurance and handling patient registration
• Managing co-pay collections and balancing daily/weekly deposits
• Supporting front-office operations and serving as a resource for colleagues
• Assisting with limited coding and charge entry as needed

Is This the Right Role for You? We are looking for individuals who:

• Thrive in a demanding environment
• Possess strong communication and problem-solving skills
• Self-directed and take initiative to support both patients and colleagues
• Have a passion for healthcare and a commitment to patient-centered service

What You Need to Succeed

Responsibilities

• Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion.
• Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits.
• Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed.
• Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Qualifications

Education

• High School diploma or equivalent required.

Experience:

• A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:
• Admitting
• Medical Records/Health Information
• Applicable clerical support experience
• Familiarity with Medical Terminology

Skills:

• Communications skills.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.

Licensure

BLScertification, preferred

What We Offer You - At Legacy Health, we take care of our team just as much as we care for our patients. Here is what makes working with us special:

Growth & Career Pathways:

• Gain valuable experience in insurance and billing—steppingstones for future revenue cycle roles
• Leadership opportunities in front-office functions
• Access to a large network of career advancement possibilities
• Exposure to multidisciplinary teams, opening doors to new interests

A Supportive & Inclusive Work Environment:

• Friendly, collaborative team members who genuinely care about you
• Work-life balance and resources to support your well-being
• Leadership that listens and values your input for process improvements
• Diversity and inclusion through Employee Resource Groups (ERGs)

Perks & Benefits:

• Competitive health benefits starting on day one
• Free parking at multiple clinic locations
• Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region
• Employee discounts on entertainment, tickets, and more
• Fun employee engagement activities throughout the year

Join Us and Make a Difference! Ready to be the friendly face that brightens a patient’s day? Looking for a rewarding role where you can grow and thrive? Apply today and take the next step in your healthcare career with Legacy Health!

Pay Range

USD $19.45 - USD $27.81 /Hr.