Clinic Office Assistant

Verismo Health Inc.; Casselman; On-site; CAD 42,000 - 54,000; Full time

Job summary

Verismo Health Inc. in Ontario seeks a Medical Office Assistant to support clinical operations and administrative workflows under physician supervision.

You will manage front desk tasks, scheduling, payments, and patient inquiries to ensure smooth daily clinic activity. Responsibilities include scanning and indexing electronic charts, PHIPA privacy compliance, inventory and vaccine log maintenance, and collaboration with the health team to optimize patient care.

Qualifications

• Strong communication, documentation, and organizational skills.
• Knowledge of EMRs and clinical workflows is an asset.
• Phlebotomy experience is an asset (training may be provided).
• Completion of a Medical Office Administration certificate or diploma, or equivalent experience, is an asset.

Responsibilities

• Front desk coverage: check‑in/out, billing details at intake, appointment scheduling, and payment processing for uninsured services.
• Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality.
• Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records.
• Participate in continuous quality improvement (CQI), safety huddles, and process optimization.

Skills

Phone etiquette

Appointment scheduling

Medical terminology

Insurance verification

Administrative assistance

Education

Medical Office Assistant diploma or equivalent

Tools

EMRs

Job description

Company Description : At Verismo Health Inc., we deliver innovative, patient-centered healthcare solutions to improve access, efficiency, and outcomes. Focused on both in-person and telemedicine services, we bridge traditional care with modern technology to enhance patient experiences and empower physicians. Operating across Ontario, we manage the second-largest network of high-quality primary clinics and healthcare services to meet diverse community needs. Our approach combines evidence-based practices with cutting-edge technologies to streamline workflows and support exceptional care delivery. At Verismo Health Inc., we are shaping the future of healthcare one patient at a time.

This role is ideal for Medical Office Assistant seeking Canadian clinical exposure while working within a non-regulated support role under physician supervision.The successful candidate will support both clinical operations and administrative workflows, contributing to efficient, high-quality patient care.

About the Role

• Candidates should possess strong Phone Etiquette skills, including professional communication and courteous handling of inquiries.
• Candidates should possess Appointment Scheduling capabilities, including managing bookings, reminders, and clinic calendars.
• Candidates should possess knowledge of Medical Terminology to support accurate documentation and effective communication with clinical staff.
• Candidates should possess Insurance Verification and related administrative skills to confirm coverage, collect required information, and support billing processes.
• Candidates should possess Administrative Assistance skills, including data entry, form completion, record management, and use of electronic medical record systems.
• Additional beneficial qualifications include prior experience in a medical or clinic setting, strong organizational and multitasking abilities, attention to detail, and a commitment to patient-centered service.
• Completion of a Medical Office Administration certificate or diploma, or equivalent experience, is an asset.

Administration & Operations

• Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services.
• Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality.
• Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records.
• Participate in continuous quality improvement (CQI), safety huddles, and process optimization.

Qualifications

• Medical Office Assistant diploma or equivalent experience preferred
• Strong communication, documentation, and organizational skills
• Ability to work in a fast-paced clinical environment
• Knowledge of EMRs and clinical workflows is an asset
• Phlebotomy experience is an asset (training may be provided)

What We Offer

• Supportive, multidisciplinary team environment
• Opportunities for professional growth within Verismo Health Inc.