Client Success Account Manager

Corpay, Inc.; Toronto; Remote; CAD 78,000 - 80,000; Full time

Job summary

Corpay, a leader in innovative payment solutions, is seeking a Client Success Account Manager. In this remote role, you will oversee client relationships, negotiate contract renewals, and analyze data to drive profitability, ensuring clients benefit from our services. Ideal candidates will possess strong communication skills and experience in client management, fostering growth and satisfaction.

Benefits

Health coverage

401k

Generous PTO

Employee discounts

Philanthropic support

Qualifications

• Experience in client relationship management.
• Preferred Bachelor’s Degree.
• Ability to manage multiple clients and tasks.

Responsibilities

• Track client contracts and negotiate renewals.
• Analyze client data for growth opportunities.
• Collaborate with Marketing on campaigns.

Skills

Client relationship management

Communication

Upselling

Analytical Skills

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Client Success Account Manager

Apply locations: Toronto | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: R06644

Your role

What you'll be doing

• Client Success Account Manager
• What We Need
• Corpay is hiring a Client Success Account Manager within our Corpay division, specifically for our PayByPhone line of business in Canada. You will oversee client relationships to retain, renew, and grow accounts, working closely with clients to understand their needs and identify opportunities for growth through our solutions. You will report to the Director of Client Success and support client-impact projects across NA Markets, focusing on maintaining and developing client relationships for contract renewals, increased adoption, and profitability.

How We Work

As a remote role, Corpay provides:

• Dedicated remote workspace
• Company-issued equipment and remote access
• Hands-on training

Role Responsibilities

• Track client contracts, negotiate renewals, and identify profitability opportunities.
• Analyze client data for improvement and growth opportunities.
• Evaluate hardware options and promote PayByPhone services.
• Collaborate with Marketing on campaigns and case studies.
• Upsell additional products and manage the sales process.
• Maintain Salesforce data accurately.
• Coordinate with Client Support and Sales teams.
• Contribute to process improvements.

Qualifications & Skills

• Bachelor’s Degree preferred but not required
• Experience in client relationship management
• Strong communication and upselling skills
• Ability to manage multiple clients and tasks

Compensation & Benefits

The salary range is CAD 78,000-$80,000 annually, depending on experience and skills. Benefits include health coverage, 401k, fitness classes, generous PTO, employee discounts, and philanthropic support.

Equal Opportunity Statement

Corpay is committed to diversity and inclusion, providing equal employment opportunities regardless of race, gender, religion, or other protected status. Reasonable accommodations are available upon request.

About Corpay

Corpay is a global leader in innovative payment solutions, serving over 80 countries. We foster a culture of innovation and inclusivity, committed to creating a diverse workplace and supporting our employees.