Client Solutions Manager, Personal Lines - Flexible Work Arrangements

Arthur J. Gallagher & Co. (AJG); Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible medical & dental coverage

Life and AD&D Insurance options

Retirement savings with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership

Paid sick days & personal days

Job summary

A leading insurance company in Winnipeg is seeking a Client Solutions Manager to deliver excellent customer service to Autopac clients. This role involves guiding clients through policy renewals, addressing inquiries, and identifying upselling opportunities. Ideal candidates have 2+ years of Autopac experience and strong communication skills, with a focus on collaboration and detail. Join a diverse team committed to growth and innovation in a supportive environment.

Qualifications

• 2+ years of Autopac experience preferred.
• Level 1 Insurance license or working towards Level 2.
• IWS Certification required.
• Pursuing relevant insurance certifications (i.e. CIP, CAIB, CRM) preferred.

Responsibilities

• Guide clients through policy renewals and changes.
• Maintain high customer service standards.
• Identify upselling and cross-selling opportunities.
• Respond to client inquiries quickly and efficiently.

Skills

Effective verbal/written communication

Detail-oriented

Technical skills

Relationship building

Ability to prioritize

Education

Secondary School Diploma

College or University Degree

Tools

EPIC

Job description

A leading insurance company in Winnipeg is seeking a Client Solutions Manager to deliver excellent customer service to Autopac clients. This role involves guiding clients through policy renewals, addressing inquiries, and identifying upselling opportunities. Ideal candidates have 2+ years of Autopac experience and strong communication skills, with a focus on collaboration and detail. Join a diverse team committed to growth and innovation in a supportive environment.