Hybrid Personal Lines Client Solutions Manager

Gallagher; Hamilton; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible medical & dental coverage

Life, Dependent Life and AD & D Insurance options

Retirement savings including RRSP with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership (GoodLife Fitness)

Job summary

A leading insurance firm is seeking a Client Solutions Manager to join their Personal Lines team in Ontario. In this role, you will manage client accounts, ensure exceptional service during policy renewals, and identify opportunities for upselling. The ideal candidate has at least 2 years of account management experience in a Brokerage and is RIBO licensed. This position offers a hybrid work environment and a competitive benefits package.

Qualifications

• You bring 2+ years of Personal Lines Account Management experience, preferably in a Brokerage environment.
• RIBO licensing in good standing.
• Pursuing or willingness to pursue relevant insurance certifications or education (i.e. CIP, CAIB, CRM, etc) highly preferred.

Responsibilities

• Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building customer relationships.
• Analyze accounts at renewal, placing required coverage and re-marketing when needed.
• Respond to client inquiries quickly and efficiently, maintaining quick turnaround times.

Skills

Personal Lines Account Management

Client relationship building

Analytical skills

Detail-oriented

Education

RIBO licensing

Insurance certifications (CIP, CAIB, CRM)

Tools

EPIC

Job description

A leading insurance firm is seeking a Client Solutions Manager to join their Personal Lines team in Ontario. In this role, you will manage client accounts, ensure exceptional service during policy renewals, and identify opportunities for upselling. The ideal candidate has at least 2 years of account management experience in a Brokerage and is RIBO licensed. This position offers a hybrid work environment and a competitive benefits package.