Client Services & Scheduling Specialist (6-Month Contract)

HearingLife Canada Ltd.; Milton; On-site; CAD 36,000 - 48,000; Full time

Job summary

HearingLife Canada in Milton, Ontario is seeking a Client Service Administrator for a 6-month contract. You will welcome clients, answer inquiries, manage bookings, and support clinic operations to ensure a smooth hearing care journey.

You will help maintain client files, assist clinicians, and handle basic administrative tasks as part of a client-centered team. This role requires strong communication and organizational skills, with prior customer service experience preferred.

Qualifications

• Minimum 2 years of customer service experience.
• Excellent organizational skills and ability to manage multiple tasks.
• Proficient in Microsoft Excel.

Responsibilities

• Serve as first point of contact for clients via phone and email.
• Schedule appointments and coordinate follow-ups.
• Maintain client files and assist with administrative tasks.
• Process payments and insurance-related tasks.
• Support local promotions and clinic operations.

Skills

Customer service

Organizational skills

Microsoft Excel

Tools

Microsoft Excel

Job description

HearingLife Canada in Milton, Ontario is seeking a Client Service Administrator for a 6-month contract. You will welcome clients, answer inquiries, manage bookings, and support clinic operations to ensure a smooth hearing care journey.

You will help maintain client files, assist clinicians, and handle basic administrative tasks as part of a client-centered team. This role requires strong communication and organizational skills, with prior customer service experience preferred.