Client Services & Scheduling Coordinator (1-Year Contract)

Nucleus Independent Living; Oakville; On-site; CAD 52,000 - 63,000; Full time

Job summary

Nucleus Independent Living is seeking a Client Services and Scheduling Coordinator for a temporary full-time role in Oakville, Ontario. The position covers scheduling, dispatching, data entry, and payroll reconciliation to ensure efficient client service aligned with collective agreements.

The role requires strong organizational and communication skills, with on-call rotation and shifts from early morning to evening, including evenings and holidays.

Qualifications

• Post-secondary degree or diploma in Social Service, Gerontology, Business or Medical Administration and/or equivalent education/experience.
• Experience scheduling according to Collective Agreements and employment legislation is a significant asset.
• Excellent organizational, interpersonal and communication skills, problem-solving and decision-making ability.

Responsibilities

• Coordinate and monitor client services activities including service planning, scheduling, dispatching, and data entry to develop and maintain client and staff schedules.
• Prepare bi-weekly payroll reconciliation and manage invoices for approval.
• Respond to incidents and ensure staff safety and confidentiality in accordance with policy.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem solving

Time management

MS Office

Alaya Care

Education

Post-secondary degree or diploma in Social Service, Gerontology, Business or Medical Administration

Tools

Microsoft Office Suite

Alaya Care

Job description

Nucleus Independent Living is seeking a Client Services and Scheduling Coordinator for a temporary full-time role in Oakville, Ontario. The position covers scheduling, dispatching, data entry, and payroll reconciliation to ensure efficient client service aligned with collective agreements.

The role requires strong organizational and communication skills, with on-call rotation and shifts from early morning to evening, including evenings and holidays.