Client Care & Scheduling Coordinator

Motion-; Toronto; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Salary $35k-$45k

Benefits package

Vacation & personal days

RRSP/DPSP match

Maternity/Parental leave top-up

Employee discounts

Professional development reimbursement

Bonuses

Job summary

Motion is seeking a Client Care Coordinator in Toronto, ON to deliver outstanding service to clients, families, and healthcare partners. You will respond to calls and emails, manage orders, and coordinate with service technicians and sales teams to ensure smooth delivery and installation of mobility products.

You bring experience in fast-paced settings, strong proficiency with Microsoft Office, and a passion for helping others, with a focus on empathy and timely communication.

Qualifications

• Experience in fast-paced call center, office, or customer-facing environment.
• Strong attention to detail and organizational abilities.
• Ability to foster relationships with clients and colleagues.

Responsibilities

• Welcome clients on-site and manage telephone and email communications.
• Coordinate client orders, scheduling technician appointments, and equipment pickup/delivery.
• Ensure accurate paperwork and timely follow-up with clients.

Skills

Customer service experience

Organizational skills

Communication skills

Microsoft Office

Tools

Microsoft Office Suite

Job description

Motion is seeking a Client Care Coordinator in Toronto, ON to deliver outstanding service to clients, families, and healthcare partners. You will respond to calls and emails, manage orders, and coordinate with service technicians and sales teams to ensure smooth delivery and installation of mobility products.

You bring experience in fast-paced settings, strong proficiency with Microsoft Office, and a passion for helping others, with a focus on empathy and timely communication.