Client Services Coordinator

SmartRecruiters, Inc.; Mississauga; Hybrid; CAD 45,000 - 47,000; Full time

Benefits offered by this job

RRSP matching

Benefits

Paid sick days

Job summary

Spectrum Health Care in Mississauga is hiring a full-time Client Services Coordinator to connect nurses, PSWs, clients and partners, manage schedules and handle behind-the-scenes tasks in the office.

The role requires at least 2 years of office experience, a Medical Office Admin Certificate, and strong English communication. It is an in-office position with evening/weekend shifts and competitive compensation in CAD.

Qualifications

• Minimum 2 years of office experience.
• Medical Office Admin Certificate required.
• Excellent customer service and English communication.
• Proficiency in Microsoft Office; ability to learn new software.
• Healthcare experience is a plus.
• This is an in-office role.

Responsibilities

• Coordinate PSW and Nurse scheduling and services.
• Liaise with clients, staff and community partners.
• Respond to inquiries from HCCSS and employees and solve problems.
• Report concerns to Home Support Supervisor.
• Liaise with HCCSS representatives regarding client care.
• Enter client data into the computer system.
• Provide lists and schedules and perform admin duties.

Skills

Customer service

Communication skills

English language

Education

High school diploma or equivalent

Medical Office Admin Certificate

Tools

Microsoft Office

Job description

• Compensation: CAD 45,000 - CAD 47,000 - yearly

Company Description

Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!

We are hiring a full time permanent Client Services Coordinatorto work at ourMississauga office.This coordination pro keep nurses, PSWs, clients, and community partners connected while solving problems, managing schedules, and handling all the behind-the-scenes magic!

Full time evening / weekend shifts are available.

By joining Spectrum Health Care you will be part of one ofCanada’s Best Managed companiesand a committed member of a team of highly skilled healthcare professionals.

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the HCCSS representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

• Minimum 2 years office experience with high school diploma or equivalent
• Medical Office Admin Certificate
• Excellent customer service and communication skills in English (additional languages an asset)
• Proficiency in Microsoft Office and ability to learn new software quickly
• Experience in healthcare industry preferred but not required
• This is a fully in office role

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.