Receptionist (Contract)

Spectrum Health Care (SHC); Toronto; On-site; CAD 36,000 - 48,000; Full time

Job summary

Spectrum Health Care in Toronto is seeking a warm, professional Full-Time Receptionist for a 11:00am – 7:00pm weekday shift on a 12-month contract with potential for extension. You will be the first point of contact for visitors, clients and callers, bringing calm, kindness, and clarity to every interaction.

You will handle switchboard calls, greet visitors, manage mail, update calendars, and liaise with building management and security to ensure smooth daily operations.

Qualifications

• High School Diploma required.
• 1 year of reception and switchboard experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer calls from a switchboard and route messages.
• Provide professional, courteous service to clients and visitors.
• Handle mail and couriers, file waybills, and manage documentation.
• Greet visitors and notify the appropriate person of arrival.
• Update monthly calendars with courses and meetings.
• Coordinate with building management and security as needed.

Skills

Customer service

Telephone etiquette

Interpersonal skills

Written communication

Education

High School Diploma

Tools

Microsoft Office (Word, Excel)

Job description

Company Description

We are seeking a warm, professional, and reliable Full‑Time Receptionist to support our Toronto office for a weekday shift (11:00am – 7:00pm). In this role, you’ll be the first point of contact for visitors, clients, and callers bringing calm, kindness, and clarity to every interaction. This is a 12 month contract with opportunity for extension or permanency.

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider.

Job Description

• Answer calls from a switchboard, screening and directing calls to appropriate party and message taking for those who do not want to leave a voicemail
• Ensure professional and courteous approach with clients, visitors and employees
• Handle incoming/outgoing mail and courier packages including filing waybills appropriately
• Greet visitors in professional manner and notify appropriate person of their arrival
• Update monthly calendar with onsite and offsite courses, meetings, and seminars
• Verify phone numbers and addresses of clients for field staff
• Verify voicemail numbers for field staff and HCSS (Home and Community Care Support Services)
• Liaise with building management for maintenance requests and with security for parking issues
• May sort, date stamp, pickup and deliver mail to employees

Qualifications

• High School Diploma
• 1 year of previous reception and switchboard experience
• Knowledge of Microsoft Office including Word, Excel
• Excellent interpersonal and customer service skills
• Excellent verbal communication skills and good written skills
• Ability to work in a fast paced environment where multitasking and prioritizing is essential

Additional Information

This position is a current vacancy.

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.