Client Services Associate

Tappwfs; Mississauga; On-site; CAD 37,800 - 46,200; Full time

Job summary

TAPP Workforce Solutions is seeking a Client Services Associate to support an executive search team. Hybrid role in Mississauga, with responsibilities spanning scheduling, reporting, proposals, and client coordination for live engagements.

You will work closely with senior consultants, drafting materials and briefing leaders. The position offers real responsibility early in your career and opportunities for growth within a professional services environment.

Qualifications

• Bachelor's degree or recent graduate.
• Strong customer service instincts and genuine interest in developing administrative skills.
• Proficiency in MS Office with the ability to pick up new systems and databases quickly.
• Excellent English grammar, both written and oral.
• Strong interpersonal and communication skills with comfort working with executives and colleagues.

Responsibilities

• Support the search team with meeting scheduling, preparation, data formatting, and reporting.
• Prepare and update client and candidate reports, briefing documents, and proposals.
• Manage leadership calendar scheduling and business needs.
• Attend client meetings, take notes, and manage follow-up tasks through to project completion.
• Support business development outreach by tracking activity in the internal database.
• Draft customized proposals and engagement letters for new projects.
• Organize and enhance current and potential client lists.
• Provide backup coverage for other client services team members.

Skills

Bachelor's degree

Customer service

Interpersonal skills

English proficiency

Organizational skills

Team player

Confidentiality

Strong communication

Education

Bachelor's degree or recent graduate

Tools

MS Office

Job description

Support a high-performing executive search team with scheduling, reporting, proposals, and client coordination in a hybrid Mississauga role.

28th July, 2026

Client Services Associate – Executive Search Support (Hybrid, Mississauga)

If you're early in your career and looking for a role where you'll actually be trusted with real responsibility, this is it. As a Client Services Associate, you won't be sitting on the sidelines - you'll be scheduling and briefing for live client engagements, preparing reports and proposals that go directly to senior leaders and clients, and keeping multiple search projects moving at once.

This is a genuine launchpad role. You'll work closely with senior consultants and the leadership team, learning how a professional services firm actually runs - from business development outreach to client relationship management - while building a reputation as the person people can count on to get things done.

What makes this different from a typical admin role is the access. You'll sit close to leadership and see how client relationships, proposals, and search projects are built from the inside. You'll rotate across responsibilities rather than being boxed into one narrow task, and you'll have real room to grow as you prove yourself - this is a firm that promotes based on capability, not just tenure.

What You'll Be Doing

• Support the search team with meeting scheduling, preparation, reformatting data, generating reports, and database management
• Prepare and update client and candidate reports, briefing documents, and proposals for internal and external meetings
• Manage scheduling for the leadership team's calendar and business needs
• Attend client meetings, take notes, and manage follow-up tasks through to project completion, including scheduling interviews and updating documentation
• Support business development outreach by tracking activity through the internal database
• Draft and prepare customized proposals and engagement letters for new projects
• Help organize and enhance current and potential client lists
• Provide backup coverage for other client services team members as needed

What We're Looking For

• Bachelor's degree or recent graduate
• Strong customer service instincts and genuine interest in developing administrative skills
• Proficiency in MS Office with the ability to pick up new systems and databases quickly
• Excellent English grammar, both written and oral
• Strong interpersonal and communication skills, with comfort (or eagerness to build comfort) working with people at all levels, including executives
• Superb organizational skills, strong prioritization, and close attention to detail
• A collaborative, trustworthy team player who follows through on commitments
• Strict adherence to confidentiality
• Internship, co-op, coursework, or volunteer experience supporting a team or senior stakeholders is an asset

Compensation & Work Model

Compensation is competitive and will be discussed during the screening process. This is a hybrid role.

Location & Travel

Mississauga, Ontario (Hybrid).

About TAPP Workforce Solutions

TAPP Workforce Solutions is a specialized recruitment and workforce solutions firm supporting organizations across skilled trades, engineering, manufacturing, and professional services. We act as an extension of our clients' teams, delivering thoughtful, relationship-driven hiring solutions focused on long-term fit, performance, and retention.