Client Services Associate

TAPP Workforce Solutions Inc.; Mississauga; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

TAPP Workforce Solutions Inc. in Mississauga is launching a Client Services Associate role focused on executive search support.

You will schedule and brief for live client engagements, prepare reports and proposals, and keep multiple search projects moving to support senior leaders and clients. You will partner with senior consultants and leadership, learn how a professional services firm runs—from business development outreach to client relationship management—while building a reputation as the

Qualifications

• Bachelor's degree or recent graduate.
• Strong customer service instincts and genuine interest in developing administrative skills.
• Proficiency in MS Office with the ability to pick up new systems and databases quickly.

Responsibilities

• Support the search team with meeting scheduling, preparation, reformatting data, generating reports, and database management.
• Prepare and update client and candidate reports, briefing documents, and proposals for internal and external meetings.
• Manage scheduling for the leadership team's calendar and business needs.
• Attend client meetings, take notes, and manage follow‑up tasks through to project completion, including scheduling interviews and updating documentation.
• Support business development outreach by tracking activity through the internal database.
• Draft and prepare customized proposals and engagement letters for new projects.
• Help organize and enhance current and potential client lists.
• Provide backup coverage for other client services team members as needed.

Skills

Customer service

Administrative skills

MS Office proficiency

Education

Bachelor's degree or recent graduate

Tools

MS Office

Job description

• You'll get a front-row seat to senior client relationships
• Exposure to executive-level search projects from day one
• You'll build foundational skills inside a respected professional services firm

Client Services Associate – Executive Search Support (Hybrid, Mississauga)

If you're early in your career and looking for a role where you'll actually be trusted with real responsibility, this is it. As a Client Services Associate, you won't be sitting on the sidelines — you'll be scheduling and briefing for live client engagements, preparing reports and proposals that go directly to senior leaders and clients, and keeping multiple search projects moving at once.

This is a genuine launchpad role. You'll work closely with senior consultants and the leadership team, learning how a professional services firm actually runs — from business development outreach to client relationship management — while building a reputation as the person people can count on to get things done.

What makes this different from a typical admin role is the access. You'll sit close to leadership and see how client relationships, proposals, and search projects are built from the inside. You'll rotate across responsibilities rather than being boxed into one narrow task, and you'll have real room to grow as you prove yourself — this is a firm that promotes based on capability, not just tenure.

What You'll Be Doing

• Support the search team with meeting scheduling, preparation, reformatting data, generating reports, and database management
• Prepare and update client and candidate reports, briefing documents, and proposals for internal and external meetings
• Manage scheduling for the leadership team's calendar and business needs
• Attend client meetings, take notes, and manage follow‑up tasks through to project completion, including scheduling interviews and updating documentation
• Support business development outreach by tracking activity through the internal database
• Draft and prepare customized proposals and engagement letters for new projects
• Help organize and enhance current and potential client lists
• Provide backup coverage for other client services team members as needed

What We're Looking For

• Bachelor's degree or recent graduate
• Strong customer service instincts and genuine interest in developing administrative skills
• Proficiency in MS Office with the ability to pick up new systems and databases quickly