Operations Coordinator

South End Partners; Toronto; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Flexible work environment

Bonuses

Tech tools access

Growth path

Job summary

South End Partners is seeking an Operations Coordinator in Toronto to support active search engagements, manage the firm’s operational backbone, and ensure a seamless client and candidate experience. You will work closely with partners and recruiters across multiple live searches and own day-to-day operations.

Reporting to the COO, the role emphasizes organization, process improvement, and cross-functional collaboration in a high-growth executive search environment.

Qualifications

• 1 to 3 years of coordination, operations, or professional services experience preferred.
• Strong written and verbal communication skills with attention to detail.
• Proactive problem solver who can handle ambiguous tasks end to end.

Responsibilities

• Coordinate timelines and deliverables across active search engagements.
• Schedule interviews, calls, and meetings across multiple time zones.
• Maintain accurate records in the CRM and support client/candidate interactions.
• Help onboard new hires and assist with office operations and logistics.

Skills

Highly organized

Excellent communication

Problem solving

Tech-savvy

Education

Bachelor’s degree preferred

Tools

CRM systems

Job description

Named one of Canada's Best Executive Recruitment Firms by Forbes, South End Partners has created a completely unique search experience, built for how recruitment should work, not just how it's always been done.

We help innovative companies build the leadership teams that drive business growth and transformation.

We've reimagined how executive search should work, combining deep expertise, proprietary AI tools, and a powerful insider network to consistently deliver top-tier talent.

The Opportunity

We're looking for a motivated, driven and highly organized Operations Coordinator to join our high-performance team. This role sits at the center of the firm: supporting active search engagements, keeping our processes running flawlessly, and helping deliver a seamless experience for every client and candidate we work with.

You'll work closely with partners and recruiters across multiple live searches, while also owning the operational backbone of the firm day to day. It's a broad, hands-on role for someone who is organized, thrives on variety, and wants a front-row seat to how a high-growth executive search firm actually runs.

This role reports to the COO, with close day-to-day collaboration across our search and partner teams.

Key Responsibilities

Search & Project Support

• Coordinate timelines and deliverables across multiple active search mandates, flagging risks before they become bottlenecks
• Schedule and manage candidate and client interviews, calls, and meetings across time zones
• Maintain accurate, up-to-date records in our CRM, including candidate activity and search status
• Help prepare client-ready candidate profiles, shortlists, and presentation materials alongside recruiters and partners

Process & Operations

• Own day-to-day office operations: vendor relationships, supplies, facilities, and scheduling
• Coordinate logistics for team meetings, offsites, and firm events
• Support onboarding logistics for new hires
• Identify and help implement small process improvements that keep the firm running efficiently

Client Coordination

• Serve as a reliable point of contact for client-facing logistics: scheduling, follow-ups, and status updates
• Maintain accurate records of client communications and next steps
• Help ensure a consistent, professional experience across every client and candidate touchpoint

About You

• Highly organized, with the ability to juggle multiple searches, projects, and priorities without dropping details
• Excellent written and verbal communication skills: clear, professional, and precise
• A proactive problem solver who is comfortable owning ambiguous tasks end to end
• Comfortable in a fast-paced, high-growth environment with shifting priorities and tight timelines
• 1 to 3 years of experience in coordination, operations, executive search, or professional services preferred; exceptional entry-level candidates are welcome to apply
• Tech-savvy and quick to learn new tools and CRM systems
• Collaborative, humble, and driven to grow

What We Offer

• A competitive base salary + performance-based bonuses
• A flexible work environment built on trust and autonomy
• Unique perks, rewards, and recognition tied to performance and impact
• Access to best-in-class technology and tools
• Direct exposure to how a high-performing executive search firm operates, with a clear path for growth
• An entrepreneurial, supportive culture where your voice matters and your work has impact