Client Relationship Manager

Advantage Personnel Ltd.; Mississauga; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

Commission earning potential

RRSP contribution options

Growth opportunities within the firm

Exposure to diverse industries

Job summary

Advantage Personnel is seeking a Business Development & Account Manager to join our Mississauga/Brampton team. The role focuses on expanding our client base, supporting existing accounts, and coordinating with recruitment and branch teams to deliver staffing solutions across Mississauga, Brampton, and surrounding areas.

The ideal candidate balances sales activity with account management and client service, with regular travel for client meetings and prospecting visits.

Qualifications

• Experience in sales-focused roles within staffing or related industries preferred.
• Staffing industry experience is an asset but not required.
• Excellent communication, relationship-building, and follow-up skills.

Responsibilities

• Develop new business opportunities through proactive outreach and relationship building.
• Manage and support existing client accounts, maintaining high service levels.
• Act as the main client contact for updates, service changes, and issue resolution.
• Collaborate with recruitment and branch teams to understand client needs and support timely placements.
• Develop and execute sales and recruitment strategies tailored to client requirements.
• Prepare professional sales proposals and documentation for prospects and clients.
• Track sales activity, client communications, and performance metrics for reporting.
• Monitor market conditions and local hiring trends to identify growth opportunities.
• Support branch goals with regular outreach and client visits across Brampton and surrounding areas.
• Carry out regular in-person client meetings and prospecting visits to grow the business and maintain relationships.
• Represent Advantage Personnel with professionalism, urgency, and strong customer service.
• Manage multiple priorities and ensure follow-up commitments are met on time.

Skills

Sales experience

Account management

Business development

Client service

Job description

Job Title: Business Development & Account Manager
Location:Mississauga,Ontario
Job Type:Full-time
Compensation:$55,000.00 – $65,000.00 per year, plus bonuses and commission

About Us

Advantage Personnel is a Canadian-owned staffing firm and part of the Advantage Group. Since 1986, we have provided workforce solutions across Canada, specializing in contingency and direct hire recruitment. Headquartered in Mississauga, Ontario, we support a range of industry sectors, including Office Administration, Contact Centre, Human Resources, Healthcare, Financial Services, Transportation, and Light Industrial.

Our success comes from understanding our clients' needs, building strong relationships, and delivering reliable staffing support with a focus on service, responsiveness, and results.

Position Overview

We are seeking a Business Development & Account Manager to join our Mississauga / Brampton team. This role is focused on growing our client base, supporting existing accounts, and working closely with our recruitment and branch teams to deliver staffing solutions across Mississauga, Brampton and the surrounding area. The role combines office-based work with regular travel for in-person client meetings, visits to prospective clients, and business development activities throughout the territory.

The ideal candidate is comfortable with business development, client communication, follow-up, and relationship building. This role requires someone who can balance sales activity with account management, branch support, and a strong understanding of client needs.

Key Responsibilities

• Develop new business opportunities through proactive B2B outreach, follow-up, and relationship building
• Manage and support existing client accounts while maintaining strong service levels and client retention
• Act as a key contact for client communication, service updates, and issue resolution
• Work closely with the recruitment and branch teams to understand client needs and support timely placement activity
• Develop and execute sales and recruitment strategies tailored to client requirements
• Prepare professional sales presentations, proposals, and documentation for prospects and existing clients
• Track sales activity, client communication, and performance metrics for weekly branch reporting
• Monitor market conditions, competitor activity, and local hiring trends to identify opportunities for growth
• Support branch goals through consistent outreach, client visits, follow-up calls, and account development
• Conduct regular in-person client meetings and prospecting visits throughout Brampton and the surrounding area to develop new business and maintain client relationships
• Represent Advantage Personnel with professionalism, urgency, and strong customer service
• Manage multiple priorities while ensuring follow-up and client commitments are completed on time

Requirements

• Previous experience ina sales-focused, account management, business development, or client service role
• Staffing industry experience is considered an asset but is not required
• Strong communication, relationship-building, and follow-up skills
• Comfortable making outbound calls, booking client meetings, and developing new business opportunities
• Strong attention to detail and ability to manage competing deadlines
• Professional, self-motivated, and comfortable working in a fast-paced environment
• Proficiency with internal systems and general office software
• Must have a personal vehicle and be able to travel regularly throughout Brampton and the surrounding area for client meetings and prospecting visits

What We Offer

• Competitive base salary of $55,000.00 – $65,000.00 per year
• Weekly and monthly performance bonus opportunities
• Commission earning potential
• RRSP contribution options
• Opportunity to grow within a Canadian-owned staffing organization
• Exposure to a wide range of industries, clients, employment requirements, and workforce solutions

About the Industry

The staffing industry is fast-paced, people-focused, and constantly changing. It is best suited for someone who enjoys building relationships, solving problems, and working in an environment where every day brings something different. For the right person, this role offers strong career development, variety, and the opportunity to make a direct impact on branch growth and client success.

We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for an existing vacancy.

Privacy and Disclaimer

Advantage Group is aware of your legitimate concerns about privacy and is fully committed to maintaining the integrity, confidentiality, security, and accuracy of sensitive corporate information. To this end, we will continuously deploy all reasonable physical, technological, and administrative measures to protect your privacy in accordance with applicable privacy legislation and best industry practices.