Client Relations & Operations Specialist | Growth & Bonuses

Talent Harbour; Burnaby; On-site; CAD 55,000 - 80,000; Full time

Benefits offered by this job

Benefits available after 3 months

Job summary

Talent Harbour in Burnaby, BC, is seeking a Customer Services Representative to blend account management, customer service, and administrative support. You will be the primary contact for clients, build relationships, manage calendars, CRM data, and assist leadership with reports and operations.

This in-person role offers potential relocation to Port Moody or Tri-Cities area, a competitive salary, and benefits available after 3 months.

Qualifications

• Minimum 3 years of experience in account management, customer service, client relations, or business support.
• Strong communication skills and ability to engage with clients warmly and professionally.
• Detail-oriented with excellent organizational and multitasking abilities.

Responsibilities

• Maintain client relationships and serve as a trusted contact.
• Monitor feedback and provide insights to management.
• Support scheduling, client records, and administrative tasks for leaders.
• Coordinate calendars and meetings for consultants and leadership.
• Collaborate with recruiters and account managers to ensure smooth operations.
• Handle client inquiries via phone and email; provide timely responses.
• Assist with billing/invoicing tasks as needed.

Skills

Client relationship management

Communication skills

Detail-oriented

MS Office proficiency

CRM systems

Tools

MS Office

CRM systems

Job description

Talent Harbour in Burnaby, BC, is seeking a Customer Services Representative to blend account management, customer service, and administrative support. You will be the primary contact for clients, build relationships, manage calendars, CRM data, and assist leadership with reports and operations.

This in-person role offers potential relocation to Port Moody or Tri-Cities area, a competitive salary, and benefits available after 3 months.