Client Relations Coordinator

Automatic Data Processing, Inc.; Town of Stettler; On-site; CAD 42,000 - 64,000; Full time

Job summary

CSN Brennan in Stettler, AB is seeking a friendly Client Relations Coordinator to join our repair team. You’ll be the first point of contact for clients and guide them through the automotive repair process with clarity.

Reporting to the Location Manager, you’ll greet customers, prepare and manage files, obtain signatures and payments, close files with insurers, and communicate with insurers as needed. A valid Class 5 license and strong attention to detail are required.

Qualifications

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Responsibilities

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Skills

Admin experience

Customer service

Computer skills

Attention to detail

Task management

Job description

Drive your career. Accelerate your success.

CSN Brennanis looking for a well-rounded Client Relations Coordinator to join our repair team in Stettler, AB.. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care.

Why Join Us?

AtLift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.