Client Relations Coordinator - Auto Repair Front Desk

Lift Auto Group; Innisfail; Presencial; CAD 36.000 - 44.000; Jornada completa

Descripción de la vacante

CSN Innisfail, part of Lift Auto Group, is seeking a Client Relations Coordinator to welcome customers and guide them through the repair process with clarity and care. You will be the friendly first contact, handling files, invoicing, and communications with customers and insurers.

Reporting to the Location Manager, the role requires administrative experience, strong customer service, and a valid Class 5 license. Join a team that values people and professional growth.

Formación

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 driver's license is mandatory.

Responsabilidades

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Conocimientos

Customer service

Administrative experience

Attention to detail

Multitasking

Descripción del empleo

CSN Innisfail, part of Lift Auto Group, is seeking a Client Relations Coordinator to welcome customers and guide them through the repair process with clarity and care. You will be the friendly first contact, handling files, invoicing, and communications with customers and insurers.

Reporting to the Location Manager, the role requires administrative experience, strong customer service, and a valid Class 5 license. Join a team that values people and professional growth.