Client Relations Coordinator

ADP, Inc.; Markham; On-site; CAD 36,000 - 48,000; Full time

Job summary

Lift Auto Group in Markham is seeking a friendly Client Relations Coordinator to be the first point of contact for our clients and guide them through the repair process with clarity and care. You’ll greet customers, manage files, collect signatures and payments, coordinate with insurance companies, and ensure smooth communication between customers and shop staff.

This full-time role requires attention to detail, strong organizational skills, and the ability to juggle multiple tasks in a

Qualifications

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid drivers license is mandatory.

Responsibilities

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Skills

Administrative experience

Customer service

Attention to detail

Multitasking

Driver's license

Job description

Drive your career. Accelerate your success.

Intact Service Centre - Markham is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care.

Why Join Us?

At Lift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Requirements:

• Previous administrative experience required.


• Strong customer service, computer skills and attention to detail.


• Ability to manage multiple tasks in a fast paced work environment.


• Valid drivers license is mandatory.

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.


• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.


• Obtaining customer signatures and deductible payments on final paperwork


• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.


• Demonstrate superior communication skills, both in person and over the phone.


• Possess a professional and positive attitude with well-developed problem-solving skills.