Client Relations Coordinator

ADP, Inc.; Pickering; On-site; CAD 28,000 - 30,000; Full time

Job summary

Intact Service Centre - Pickering is seeking a Client Relations Coordinator to greet customers, manage files, prepare invoicing, and collect signatures for vehicle pickups. You will work under the location manager to ensure smooth communication with insurance companies and provide clear, friendly service.

Requirements include prior administrative experience, strong customer service and computer skills, attention to detail, multitasking ability, and a valid driver’s license.

Qualifications

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid drivers license is mandatory.

Responsibilities

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Skills

Administrative experience

Customer service

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

Salary Range: CA$20.00 To CA$22.00 Hourly

Drive your career. Accelerate your success.

Intact Service Centre - Pickeringis looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care.

Why Join Us?

AtLift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Requirements

• Previous administrative experience required.


• Strong customer service, computer skills and attention to detail.


• Ability to manage multiple tasks in a fast paced work environment.


• Valid drivers license is mandatory.

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.


• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.


• Obtaining customer signatures and deductible payments on final paperwork


• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.


• Demonstrate superior communication skills, both in person and over the phone.


• Possess a professional and positive attitude with well-developed problem-solving skills.

This posting is for an existing vacancy.