Sales Solutions & Operations Analyst

Peoples Group; Toronto; Hybrid; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salaries with benefits

RRSP matching

Generous paid time off

Job summary

Peoples Group in Toronto, ON is hiring for a role focused on coordinating client onboarding and sales administration, with responsibilities across documentation, records management, and cross-team coordination.

The successful candidate will support multiple workstreams, drive process improvements, and maintain knowledge repositories while liaising between clients and internal stakeholders. A proactive, detail-oriented mindset is essential.

Qualifications

• 1–4 years in Analyst, Coordinator, Operations, Project Support, or similar role.
• Bachelor's degree in related field is an asset.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience coordinating meetings, capturing notes, tracking action items, and maintaining documentation.
• Strong problem-solving and critical thinking skills.
• Strong documentation skills and ability to organize process documentation.
• Excellent written and verbal communication with clients and stakeholders.
• Demonstrated ability to collaborate across teams and support stakeholders with a customer-focused mindset.
• Experience with JIRA, Confluence, and CRM tools is beneficial.

Responsibilities

• Coordinate and support client onboarding and sales-related administrative processes.
• Prepare and maintain key client and solution documents with QA checks.
• Manage records in JIRA and Confluence, keeping status updates current.
• Organize meetings, prepare materials, capture notes, track action items.
• Maintain team knowledge repositories and process documentation.
• Act as coordination point between clients and internal teams.
• Monitor multiple workstreams, escalate risks and dependencies.
• Identify opportunities to simplify workflows and improve efficiency.
• Drive change and improvement in a fast-paced environment.

Skills

Attention to detail

Organization

Meeting coordination

Problem solving

Documentation

Stakeholder communication

Facilitation

Proactive learner

Education

Bachelor's degree in related field

Tools

JIRA

Confluence

Adobe Acrobat

Microsoft Office

Power BI

AdminUI

Dynamics 365

Job description

Peoples Group in Toronto, ON is hiring for a role focused on coordinating client onboarding and sales administration, with responsibilities across documentation, records management, and cross-team coordination.

The successful candidate will support multiple workstreams, drive process improvements, and maintain knowledge repositories while liaising between clients and internal stakeholders. A proactive, detail-oriented mindset is essential.