Client Services Pro - Remote Support & Data Entry

Bluestar Equity; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Extended health care

Life insurance

Paid time off

Work from home

Job summary

Bluestar Professional Services Inc. is seeking a Client Services Associate to support day-to-day client service delivery with accurate data entry, administrative coordination, and responsive client support.

The role requires attention to detail, organization, and comfort interacting with clients in a fast-paced, multi-service environment. Toronto travel is expected weekly to support in-person collaboration with the team.

Qualifications

• Post-secondary education preferred or equivalent experience.
• Basic Microsoft Word and Excel required.
• Strong computer and technical skills.
• Previous customer service, administrative, or data entry experience is an asset.
• Must travel to the Toronto location at least once a week for in-person collaboration.

Responsibilities

• Serve as the initial point of contact for client inquiries (phone, email, in-person).
• Assist clients with basic service information and direct requests to team members.
• Support client intake processes and documentation collection.
• Maintain professionalism and confidentiality in all client interactions.
• Escalate complex issues or concerns appropriately.
• Track, document, and follow up on client questions to ensure timely resolution.
• Maintain logs or system records of client interactions, complaints, and outcomes.

Skills

Customer service

Administrative support

Data entry

CRM usage

Microsoft Word

Microsoft Excel

Education

Post-secondary education

Tools

CRM systems

MS Office

Job description

Bluestar Professional Services Inc. is seeking a Client Services Associate to support day-to-day client service delivery with accurate data entry, administrative coordination, and responsive client support.

The role requires attention to detail, organization, and comfort interacting with clients in a fast-paced, multi-service environment. Toronto travel is expected weekly to support in-person collaboration with the team.