Client-Focused Office Admin - Data Entry & Invoicing

ATS Traffic; Saskatoon; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP Matching Program

Paid Vacation Time and Personal Days

Health Spending Account and Healthy L…

Competitive benefits package

Regular company events like barbecues

Job summary

ATS Traffic in Saskatoon is seeking a customer-focused Office Administrator to join our team. This role blends retail customer service with professional office operations, handling calls, orders, quotes, invoicing, and payments with accuracy.

You will work in a fast-paced environment, using MS Office to support sales, rentals, and daily administration while upholding ATS Traffic Core Values and delivering excellent service to customers and colleagues alike.

Qualifications

• Personable, positive, and customer-focused across all communication channels.
• Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
• Strong verbal and written communication skills
• Detail-oriented with solid administrative and data entry skills
• Experience in order entry, quotations, and invoicing preferred
• Customer service experience and training/ coursework is considered an asset.
• Demonstrates curiosity and initiative in learning products and finding solutions.
• Effective time management and decision-making abilities.
• Comfortable working in a fast-paced, team oriented environment.

Responsibilities

• Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience
• Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals
• Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad
• Handle customer orders via phone, email, and walk-ins
• Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns
• Collaborate with Account representatives, OSS Team, and Leadership to support customer needs
• Manage daily and 28-day cycle invoicing
• Take payments for cash sales and maintain accurate transaction records
• Promote new products and build lasting customer relationships
• Support general administrative tasks and office operations

Skills

Customer service

Time management

Data entry

Microsoft Office 365

Verbal and written communication

Detail oriented

Teamwork

Tools

Microsoft Office 365

Job description

ATS Traffic in Saskatoon is seeking a customer-focused Office Administrator to join our team. This role blends retail customer service with professional office operations, handling calls, orders, quotes, invoicing, and payments with accuracy.

You will work in a fast-paced environment, using MS Office to support sales, rentals, and daily administration while upholding ATS Traffic Core Values and delivering excellent service to customers and colleagues alike.