Client Services Administrative Assistant

Autism Services; Saskatoon; Hybrid; CAD 42,000 - 52,000; Full time

Job summary

YWCA Saskatoon Employment & Learning Centre seeks an Administrative Assistant to be the first point of contact and provide comprehensive administrative support. The role requires strong communication, computer, and organizational skills and is an in-scope position.

The successful candidate will handle client appointments, data entry, reporting, and collaborate on program marketing while delivering excellent customer service in a welcoming environment.

Qualifications

• Diploma or certificate in administration, office or business-related field.
• A minimum of 2 years of relevant experience in an administrative assistant role or a comparable position that involves client services and reception duties.

Responsibilities

• Model exemplary customer service while creating a welcoming environment.
• Share information about YWCA Saskatoon programs and services and make referrals.
• Schedule and manage client appointments and provide administrative support to staff and management.
• Enter and maintain accurate client and program data; track information, statistics, and feedback for reporting.
• Create forms and spreadsheets as required.
• Provide administrative support such as scanning, file management, and photocopying; support marketing initiatives.

Skills

Customer service

Reception duties

Office administration

Education

Diploma or certificate in administration, office or business-related field

Job description

YWCA Saskatoon Employment & Learning Centre seeks an Administrative Assistant to be the first point of contact and provide comprehensive administrative support. The role requires strong communication, computer, and organizational skills and is an in-scope position.

The successful candidate will handle client appointments, data entry, reporting, and collaborate on program marketing while delivering excellent customer service in a welcoming environment.