Client-Focused Insurance Broker | ICBC & Personal Lines

Rand & Fowler Insurance; Coquitlam; On-site; CAD 55,000 - 75,000; Full time

Job summary

Rand & Fowler Insurance in Coquitlam, BC, seeks an Insurance Broker to advise clients on personal and ICBC products, align recommendations with financial goals, and manage renewals. Daily duties include meeting clients, preparing quotes, processing applications, and ensuring accurate documentation.

The role emphasizes client service, collaboration with insurers, and staying current with industry trends in a professional on-site office environment.

Qualifications

• Strong Insurance Brokerage and Insurance knowledge.
• Excellent Customer Service skills, with the ability to build trust, communicate clearly, and handle client concerns professionally.
• Relevant provincial insurance licensing (or eligibility to obtain).
• Solid analytical, organizational, and time-management skills, with attention to detail in documentation and compliance.
• Proficiency with office software and insurance systems, and the ability to work effectively in an on-site team environment.

Responsibilities

• Meet with clients daily to understand needs and provide guidance.
• Prepare quotes for personal and ICBC insurance products.
• Process applications and manage renewals and policy changes.
• Respond to inquiries and resolve client issues in a timely manner.
• Maintain accurate documentation within internal systems and stay compliant with industry regulations.

Skills

Insurance knowledge

Customer service

Analytical skills

Organizational skills

Time management

Education

Provincial insurance licensing (or eligibility)

Tools

Office software

Insurance systems

Job description

Rand & Fowler Insurance in Coquitlam, BC, seeks an Insurance Broker to advise clients on personal and ICBC products, align recommendations with financial goals, and manage renewals. Daily duties include meeting clients, preparing quotes, processing applications, and ensuring accurate documentation.

The role emphasizes client service, collaboration with insurers, and staying current with industry trends in a professional on-site office environment.