Client-First Banking Advisor Intern

New Grad; Brantford; On-site; CAD 42,000 - 64,000; Full time

Job summary

RBC Brantford is hiring a Client Advisor to proactively engage clients in-branch and the community, uncover their banking needs, and provide trusted guidance across everyday banking, investments, and credit. You’ll demonstrate digital tools, onboard new clients, and refer complex opportunities to specialists to enhance satisfaction and loyalty.

In this role you’ll educate clients, drive sales, and support colleagues with a collaborative, client-centric approach.

Qualifications

• Mutual Funds accreditation mandatory.
• Experience in a client-focused sales environment.
• Strong problem-solving and relationship-building skills.
• Flexible learner with high personal ethics.
• Digital literacy across devices.

Responsibilities

• Proactively engage with clients in-branch and community, uncovering banking needs and referrals.
• Focus on client education and use of technology to deliver memorable experiences.
• Respond to client-initiated requests with a full range of transactions.
• Actively listen to understand each client’s needs and tailor advice.
• Take ownership of resolving and preventing client banking issues.
• Build and maintain strong partnerships to maximize business opportunities.

Skills

Client discovery

Communication

Problem solving

Digital literacy

Relationship building

Adaptability

Team collaboration

Customer service

Education

Mutual Funds accreditation (MANDATORY)

Canadian Securities Course (or equivalent)

Job description

RBC Brantford is hiring a Client Advisor to proactively engage clients in-branch and the community, uncover their banking needs, and provide trusted guidance across everyday banking, investments, and credit. You’ll demonstrate digital tools, onboard new clients, and refer complex opportunities to specialists to enhance satisfaction and loyalty.

In this role you’ll educate clients, drive sales, and support colleagues with a collaborative, client-centric approach.