Digital Banking Client Advisor

rbc; South Bruce Peninsula; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Total Rewards Program

Career advancement opportunities

Sales training & development

Job summary

RBC is seeking a Client Advisor to engage with clients in-branch and the community, uncover banking needs, and deliver personalized financial guidance. You will demonstrate digital banking solutions, onboard new clients, and refer complex opportunities to RBC specialists to enhance satisfaction and loyalty.

The role emphasizes client education, problem solving, and proactive relationship building, with flexible hours and opportunities for career growth within RBC.

Qualifications

• Demonstrated passion for putting clients first in a target-driven sales environment.
• Strong problem-solving and people skills to build client relationships.
• Digital literacy across devices (phones, tablets, laptops).

Responsibilities

• Engage with clients in-branch and community to uncover needs and sales opportunities.
• Educate clients and demonstrate digital banking features to drive sales and retention.
• Assist with a full range of transactions and refer complex opportunities to specialists.
• Listen to clients to understand individual needs and resolve issues.
• Maintain relationships with partners to maximize business opportunities.

Skills

Client discovery

Client centricity

Adaptability

Communication

Digital literacy

Problem solving

Data analysis

Curious mindset

Job description

RBC is seeking a Client Advisor to engage with clients in-branch and the community, uncover banking needs, and deliver personalized financial guidance. You will demonstrate digital banking solutions, onboard new clients, and refer complex opportunities to RBC specialists to enhance satisfaction and loyalty.

The role emphasizes client education, problem solving, and proactive relationship building, with flexible hours and opportunities for career growth within RBC.