Client-First Banking Advisor

RBC; Blind River; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Total rewards program

Career advancement

World-class training

Job summary

RBC in Blind River is seeking a Customer Advisor to help clients with everyday banking, credit, and investment needs. You will act as an RBC ambassador, guiding clients through digital tools and in-branch services to build trust and loyalty.

In this full-time role, you will proactively engage with clients, uncover financial needs, demonstrate solutions, and refer opportunities to specialists. Strong communication and problem-solving are essential, as is a passion for putting clients first.

Qualifications

• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course).
• Goal-oriented individual with a demonstrated passion for putting clients first.
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
• Flexibility, eagerness to learn, strong personal ethics, and a drive to succeed.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).

Responsibilities

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Skills

Advice based solutions

Client centricity

Client discovery

Communication

Critical thinking

Curious mindset

Data analysis

Digital literacy

Job description

RBC in Blind River is seeking a Customer Advisor to help clients with everyday banking, credit, and investment needs. You will act as an RBC ambassador, guiding clients through digital tools and in-branch services to build trust and loyalty.

In this full-time role, you will proactively engage with clients, uncover financial needs, demonstrate solutions, and refer opportunities to specialists. Strong communication and problem-solving are essential, as is a passion for putting clients first.