Client Experience & Banking Solutions Advisor

RBC; Central Ontario; On-site; CAD 45,000 - 65,000; Full time

Job summary

RBC in Parry Sound, Ontario is seeking an in-branch client advisor to deliver exceptional service and drive sales across everyday banking needs. You will educate clients on digital banking, onboard new customers, and refer complex opportunities to specialists, creating meaningful experiences and long-term loyalty.

You’ll proactively engage community clients, respond to inquiries, and collaborate with RBC partners to maximize opportunities while maintaining high ethical standards and a

Qualifications

• Demonstrated passion for putting clients first in a sales environment.
• Strong problem-solving and relationship-building abilities.
• Comfort with digital banking tools and customer education.

Responsibilities

• Proactively engage with clients in-branch and community to identify needs and sales opportunities.
• Educate clients on digital banking, onboard new clients, and refer complex opportunities to specialists.
• Respond to client-initiated inquiries and process a full range of financial transactions.
• Listen actively to understand unique client needs and build relationships with partners.

Skills

Client focus

Sales driven

Problem solving

Digital literacy

Communication

Job description

RBC in Parry Sound, Ontario is seeking an in-branch client advisor to deliver exceptional service and drive sales across everyday banking needs. You will educate clients on digital banking, onboard new customers, and refer complex opportunities to specialists, creating meaningful experiences and long-term loyalty.

You’ll proactively engage community clients, respond to inquiries, and collaborate with RBC partners to maximize opportunities while maintaining high ethical standards and a