Client Care Representative - Auto Insurance Trainee

HUB International; Courtenay; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Paid day off for birthday

Paid day off for volunteering

Room to grow within the organization

RRSP matching

Great compensation

Job summary

HUB International in Courtenay, Canada is seeking an Auto Insurance Trainee to build client relationships and actively sell insurance solutions. You will receive full training to obtain Level 1 General Insurance License within 30 days and play a key role in driving business success.

No prior insurance experience is required; we value a self-starter with a customer-first approach and a drive to exceed targets. The role offers a pathway to growth within HUB and a competitive compensation package.

Qualifications

• No prior insurance experience required; training provided to earn Level 1 General Insurance License within 30 days.
• Strong communication and customer service skills are essential.
• Ability to build relationships, hit sales targets and deliver great service.

Responsibilities

• Build and maintain relationships with clients, teammates, and auto dealership partners.
• Promote and sell ICBC and private insurance products to meet and exceed targets.
• Process auto insurance transactions including renewals, transfers and cancellations.
• Upsell additional insurance products to add value and drive performance metrics.
• Support the branch with calls, admin tasks, and inventory management.

Skills

Self-starter

Sales-driven

Customer-focused

Relationship-building

Detail-oriented

Reliable

Education

High school diploma

Job description

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

Why Join HUB?

We love making friends; join our team of amazing people who all get along and thrive together! We work hard and play hard!

• Paid day off for your birthday – we want to celebrate you!
• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement. At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

If you require any accommodations during the hiring process, please reach out to [e-mail] to request this. Only candidates selected for an interview will be contacted.

Department

Sales

Required Experience

Less than 1 year of relevant experience

Required Travel

No Travel Required

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Bonjour. Nous sommes HUB. Dans un monde en rapide évolution, nous conseillons les entreprises et les individus sur la façon de se préparer à l’inattendu. Lorsque vous vous associez à nous, vous êtes au centre d’un vaste réseau d’experts qui vous aideront à atteindre vos objectifs grâce à nos services de gestion de risques, de gestion des demandes d’indemnisation et de soutien en matière de conformité. Vous aurez donc l’esprit tranquille parce que vous saurez que le qui compte le plus pour vous sera protégé grâce à un appui constant et des solutions d’assurance qui vous mettent en contrôle. À propos de HUB International HUB International Limited (HUB), dont le siège social est situé à Chicago (Illinois), est un important courtier d’assurance mondial qui offre des produits et des services complets dans les domaines de l’assurance de dommages, de l’assurance de personnes, des avantages sociaux, des investissements et de la gestion de risque. Avec des bureaux partout en Amérique du Nord, le vaste réseau de spécialistes de HUB offre la tranquillité d’esprit en protégeant ce qui compte le plus grâce à un appui constant et des solutions d’assurance sur mesure. Pour plus d’informations, veuillez visiter www.hubinternational.com.