Client Care Receptionist — Cat-Friendly Vet Team

VetCare Canada Inc.; Elmira; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Flexible schedule

Paid time off

Employee assistance program

Learning platform access

Job summary

VetCare Canada Inc. is seeking a Client Care/Receptionist for North Waterloo Veterinary Hospital in Elmira. You will greet clients, check them in, answer calls, and schedule appointments with empathy and professionalism.

The role emphasizes non-medical client guidance, administrative duties, and a supportive team environment. Temporary position from early December 2026 to January 2, 2028, with access to benefits and learning resources.

Qualifications

• Role focuses on front-desk client care and reception duties.
• Greeting and checking-in clients in a friendly manner.
• Handling calls, bookings and messages with empathy and accuracy.
• Administrative tasks include mail, memos, reports, and ad-hoc requests.

Responsibilities

• Answering and routing calls with courtesy.
• Checking in clients and scheduling appointments.
• Providing non-medical information to clients.
• Drafting memos and handling correspondence.
• Managing mail and ad-hoc requests.

Skills

Excellent client service

Communication skills

Administrative tasks

Phone etiquette

Job description

VetCare Canada Inc. is seeking a Client Care/Receptionist for North Waterloo Veterinary Hospital in Elmira. You will greet clients, check them in, answer calls, and schedule appointments with empathy and professionalism.

The role emphasizes non-medical client guidance, administrative duties, and a supportive team environment. Temporary position from early December 2026 to January 2, 2028, with access to benefits and learning resources.