Branch Banking Advisor | Flexible Hours & Client Growth

RBC; Hamilton; On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Total rewards program

World-class training

Career development

Coaching support

Dynamic team

Job summary

RBC is seeking a Customer Banking Ambassador in Hamilton to put clients first, drive new client acquisition, and deepen relationships. You will champion the RBC brand, support digital enablement, and provide outstanding service within our branch network.

Responsibilities include engaging with clients, identifying opportunities for advice, educating on digital tools, and partnering with RBC teams to deliver comprehensive solutions. Flex hours and ongoing learning are encouraged.

Qualifications

• Goal-oriented and client-first.
• Strong communication and emotional intelligence.
• Digital literacy across devices (phones, tablets, laptops).
• Willing to work flexible hours.
• Eagerness to learn and succeed.
• Willingness to obtain securities-related credentials.

Responsibilities

• Proactively engage clients in-branch, complete transactions, and identify opportunities for advice, digital enablement, and partner introductions.
• Educate clients and demonstrate digital tools to deliver a memorable experience and retain business.
• Contribute to team results by listening, spotting opportunities for advice, and introducing clients to RBC partners.
• Own and resolve banking issues, and proactively prevent problems.
• Build and maintain relationships with partners to work as one RBC team.
• Adhere to compliance routines to manage risk while completing transactions.

Skills

Client-first mindset

Strong communication

Digital literacy

Flexible hours

Fast learner

Securities course goal

Education

Investment Funds in Canada / Canadian Securities Course

Job description

RBC is seeking a Customer Banking Ambassador in Hamilton to put clients first, drive new client acquisition, and deepen relationships. You will champion the RBC brand, support digital enablement, and provide outstanding service within our branch network.

Responsibilities include engaging with clients, identifying opportunities for advice, educating on digital tools, and partnering with RBC teams to deliver comprehensive solutions. Flex hours and ongoing learning are encouraged.