Claims Supervisor

Gallagher; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible medical & dental coverage

Life and AD&D Insurance options

RRSP with company match

Educational expense reimbursement

Employee assistance programs

Discounted gym membership

Flexible work arrangements

Job summary

A leading insurance company in Toronto is seeking a Claims Supervisor to lead a team, develop adjusters, and ensure efficient claims management. The ideal candidate will have at least 7 years of claims experience and strong coaching abilities. We offer a competitive salary and a comprehensive benefits package, including flexible medical coverage and retirement savings options.

Qualifications

• 7 years related claims experience, preferably with CIP or partial completion.
• Appropriately licensed in all provinces where claims are handled, or able to obtain required licenses.
• Knowledge of all team-member related functions.

Responsibilities

• Lead a team of adjusters and administrative support staff.
• Drive adjuster hiring and development.
• Guide, mentor, and develop direct reports.

Skills

Analytical skills

Coaching abilities

Problem-solving skills

Education

High school diploma

Bachelor's degree

Job description

Join to apply for the Claims Supervisor role at Gallagher

Introduction

Claims Supervisor – Commercial Auto, Property & General Liability – Toronto

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. This is a full‑time, in‑office opening for a Claims Supervisor.

We lead by empathy, precision, and partnership. Whether you are managing claims, supporting clients, or improving processes, you will help businesses and individuals move forward with confidence.

Responsibilities

As Claims Supervisor you will:

• Lead a team of adjusters and administrative/technical support staff.
• Drive adjuster hiring and development, fostering a culture of high performance and continuous improvement.
• Guide, mentor, and develop direct reports through team‑goal setting and workload balancing.
• Continuously improve team efficiency and quality using Gallagher technology.
• Communicate professionally with clients, carriers, and brokers.
• Manage multiple priorities, recognize coaching opportunities, and position team members for success.

Qualifications

• High school diploma and 7 years related claims experience. CIP or partial completion preferred.
• Appropriately licensed and/or certified in all provinces where claims are handled, or able to obtain required licenses.
• Knowledge of all team‑member related functions.
• Bachelor's degree preferred.
• Exceptional analytical and problem‑solving skills.
• Strong coaching abilities: reviewing work, identifying coaching opportunities, and supporting subordinates’ development.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance & Sales

Industries

Insurance

Compensation & Benefits

On top of a competitive salary, Gallagher offers a wide range of benefits. Minimum core benefits are:

• Flexible medical & dental coverage
• Life, Dependent Life, and AD & D Insurance options
• Retirement savings: RRSP with company match, TFSA, pension, and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Gallagher embraces diverse identities, experiences, and talents. We are an equal‑opportunity employer and encourage applications from people with disabilities. Accommodations are available on request.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Reasonable accommodations will be made for known physical or mental limitations, unless imposing undue hardship.

Additional Information

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