Claims Examiner (Property Focused)

Trisura Guarantee Insurance Company; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Trisura Guarantee Insurance Company in Toronto is seeking a Claims Examiner (Property Focused) to investigate, evaluate, negotiate, and resolve first party and third party commercial property and casualty claims.

Reporting to the Vice President, Claims Specialty Insurance, the role covers coverage analysis, reserves, subrogation, and collaboration with underwriting and risk management, with a hybrid Downtown Toronto work arrangement.

Qualifications

• 3–7 years of property claims adjusting experience.
• CIP designation either completed or in progress.
• Excellent analytical, negotiation and decision-making skills.

Responsibilities

• Manage a portfolio of commercial property and casualty claims from first notice of loss to resolution.
• Conduct coverage analysis and determine policy response.
• Investigate losses by reviewing documentation, interviewing insureds and claimants, and coordinating with brokers and others.
• Retain and manage independent adjusters for field work as required.
• Establish and maintain accurate reserves throughout the life of the claim.
• Evaluate damages and negotiate settlements within authority level.
• Prepare coverage correspondence, reservation of rights letters, and denial letters as required.
• Monitor vendor performance and ensure timely progress toward claim resolution.
• Authorize payments in accordance with company guidelines and authority levels.
• Maintain complete and accurate claim documentation.
• Identify potential recovery opportunities including subrogation and salvage.
• Manage subrogation claims / litigation.
• Collaborate with underwriting, risk management, and other internal stakeholders.
• Provide exceptional customer service while managing claims in a professional and empathetic manner.

Skills

Property claims adjusting

Analytical skills

Negotiation

Communication

Multitasking

Bilingual English/French

Education

CIP designation

Tools

Claims management systems

Microsoft Office

Job description

We are currently seeking a qualified individual for the following opportunity in our Toronto office:

CLAIMS EXAMINER (PROPERTY FOCUSED)

TORONTO

The Claims Examiner, reporting directly to the Vice President, Claims Specialty Insurance, will be responsible for the investigation, evaluation, negotiation, and resolution of first party and third party commercial property and casualty claims.

Responsibilities include:

• Manage a portfolio of commercial property and casualty claims from first notice of loss to resolution.
• Conduct coverage analysis and determine policy response.
• Investigate losses by reviewing documentation, interviewing insureds and claimants, and coordinating with brokers, contractors and others as required.
• Retaining and managing independent adjusters for field work as required.
• Establish and maintain accurate reserves throughout the life of the claim.
• Evaluate damages and negotiate settlements within authority level.
• Prepare coverage correspondence, reservation of rights letters, and denial letters as required.
• Monitor vendor performance and ensure timely progress toward claim resolution.
• Authorize payments in accordance with company guidelines and authority levels.
• Maintain complete and accurate claim documentation.
• Identify potential recovery opportunities including subrogation and salvage.
• Manage subrogation claims / litigation.
• Collaborate with underwriting, risk management, and other internal stakeholders.
• Provide exceptional customer service while managing claims in a professional and empathetic manner.
• Acting as a resource for various business units.

As an integral member of the team, you will bring:

• Ability to thrive in a challenging, fast-paced environment.
• Excellent written and verbal communication skills.
• Strong critical thinking and analytical capabilities.
• Forward thinking and collaborative approach to problem solving.
• High level of accuracy, organization, and attention to detail.
• Proven ability to manage multiple priorities and competing deadlines in a dynamic environment
• Self-directed work style with the ability to operate in a nimble entrepreneurial environment.
• Ability to learn quickly.
• A passionate, participative, service-oriented attitude.

Qualifications

• A minimum of 3 to 7 years of property claims adjusting experience.
• Experience handling commercial property claims preferred.
• CIP designation completed or in progress.
• Excellent analytical, negotiation, and decision-making skills.
• Strong understanding of property policy wordings and coverage interpretation.
• Proficiency with Microsoft Office applications and claims management systems.
• Bilingual (English/French) an asset but not required.

Location:

• Downtown Toronto - Hybrid

Salary:

• The expected salary in this position is within the range of $100,000 - $150,000

This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.