Property Claims Examiner — Hybrid Toronto

Trisura; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Trisura in Toronto seeks a Claims Examiner to investigate, evaluate, negotiate, and resolve first party and third party commercial property and casualty claims. The role reports to the VP, Claims Specialty Insurance and is based in Downtown Toronto with a hybrid work model.

Ideal candidates have 3–7 years of property claims adjusting experience, CIP in progress, and strong analytical, negotiation, and communication skills.

Qualifications

• 3 to 7 years of property claims adjusting experience.
• Experience handling commercial property claims preferred.
• CIP designation completed or in progress.
• Excellent analytical, negotiation, and decision‑making skills.
• Strong understanding of property policy wordings and coverage interpretation.
• Proficiency with Microsoft Office applications and claims management systems.
• Bilingual (English/French) an asset but not required.

Responsibilities

• Manage a portfolio of commercial property and casualty claims from first notice of loss to resolution.
• Conduct coverage analysis and determine policy response.
• Investigate losses by reviewing documentation, interviewing insureds and claimants, and coordinating with brokers, contractors and others as required.
• Retain and manage independent adjusters for field work as required.
• Establish and maintain accurate reserves throughout the life of the claim.
• Evaluate damages and negotiate settlements within authority level.
• Prepare coverage correspondence, reservation of rights letters, and denial letters as required.
• Monitor vendor performance and ensure timely progress toward claim resolution.
• Authorize payments in accordance with company guidelines and authority levels.
• Maintain complete and accurate claim documentation.
• Identify potential recovery opportunities including subrogation and salvage.
• Manage subrogation claims / litigation.
• Collaborate with underwriting, risk management, and other internal stakeholders.
• Provide exceptional customer service while managing claims in a professional and empathetic manner.

Skills

Communication

Analytical thinking

Negotiation

Time management

Multitasking

Education

CIP designation (in progress or completed)

Tools

Microsoft Office

Claims management systems

Job description

Trisura in Toronto seeks a Claims Examiner to investigate, evaluate, negotiate, and resolve first party and third party commercial property and casualty claims. The role reports to the VP, Claims Specialty Insurance and is based in Downtown Toronto with a hybrid work model.

Ideal candidates have 3–7 years of property claims adjusting experience, CIP in progress, and strong analytical, negotiation, and communication skills.